Hotel Lanzarote Village

The hotel offers a highly clean and well-maintained environment, making it a memorable destination for many guests. Its beachfront location is a signature feature, providing easy access to the sea and promenade. The hotel is particularly well-suited for families seeking a relaxing holiday with ample activities for children, including a mini disco and games room, ensuring entertainment for younger guests. It also appeals to couples and retired individuals looking for a quiet and comfortable escape, with plenty of sunbeds and a generally peaceful atmosphere around the pool. Guests consistently highlight the overall relaxing ambiance. To enhance your stay, consider dining later in the evening to avoid peak queues, and if visiting during warmer months, be prepared for potential seasonal air conditioning limitations by bringing mosquito repellent, as some rooms may require balcony doors to be open for ventilation.

Facilities & Amenities
Many guests appreciate the hotel's comprehensive facilities, which contribute significantly to a comfortable stay. The pool area is a major highlight, with a heated main pool and ample sunbeds available throughout the day, eliminating the need for early morning reservations. Guests can also enjoy a jacuzzi for relaxation. For active guests, there is a well-equipped gym and a games room featuring a pool table, table tennis, and outdoor basketball and tennis courts. The hotel provides pool towels for convenience, and free Wi-Fi is accessible in public areas and rooms, though some guests noted it could be weak. Additionally, vending machines are available for snacks and drinks.

Cleanliness & Room Comfort
Guests consistently praise the spotless cleanliness of the rooms, which are maintained daily with fresh towels provided. The spacious rooms are a recurring positive, often featuring comfortable beds and pillows that ensure a restful sleep. Many rooms boast a balcony, with some offering a desirable sea view and even private sunbeds for an additional fee. The bathrooms are well-appointed, often including a walk-in shower and a hairdryer. In-room amenities such as a kettle with tea and coffee supplies, a fridge, and complimentary water bottles are highly appreciated. While most rooms are quiet, some guests noted issues with noise levels from hallways or other guests. A significant point of feedback concerns the air conditioning, which is often only available seasonally, leading to warm rooms and the need to keep balcony doors open, which can result in mosquitoes.

Dining & Food Quality
Feedback on dining and food quality is generally positive, though with some mixed opinions. The breakfast variety receives high praise, with a wide selection of hot and cold options, including freshly cooked eggs and omelettes, and good quality coffee. Some guests even noted the availability of cava. The buffet restaurant offers different dinner themes nightly, with many finding the food delicious and constantly replenished. However, some guests felt the dinner options could be repetitive, particularly regarding the prevalence of pork dishes, and occasionally found food to be cool. The snack bar by the pool provides convenient options like nuggets, burgers, and chips throughout the day. Most guests on the all-inclusive package found the drinks acceptable, though some noted that cocktails were often pre-mixed, differing from those purchased by non-all-inclusive guests. Queues at peak times in the restaurant were mentioned, but generally, guests found it easy to get a table.

Location & Accessibility
The hotel's beachfront location is a significant advantage, offering direct access to the sea by simply crossing a road. It is conveniently situated between Puerto del Carmen and Matagorda, allowing for pleasant walking paths along the promenade in both directions, with plenty of shops, bars, and restaurants within easy reach. The hotel is also noted for its close proximity to the airport, with a short taxi ride making transfers quick and efficient. While some guests mentioned the availability of public transport nearby, many appreciated the ability to explore the area on foot. For those with vehicles, free parking is often available on-site or along the surrounding roads, though the lot can sometimes fill up.

Staff & Service
The staff and service at the hotel receive largely positive feedback, with many guests commending the friendly staff across all departments, including reception, restaurant, bar, and housekeeping. Guests frequently highlight their attentiveness and willingness to assist, contributing to a welcoming atmosphere. The check-in process is often described as quick and efficient. However, there is notable mixed feedback, with some guests reporting instances of rude staff, particularly concerning interactions at the bar and in the restaurant, where some felt treated as "second-class" citizens on the all-inclusive package. Despite these isolated negative experiences, the majority of reviews praise the dedication of the housekeeping and animation team for their hard work and positive interactions with guests.

Additional Information
Several important details enhance the guest experience. The hotel's air conditioning schedule is a key point, as it operates seasonally, which can impact comfort during warmer periods outside of the designated months. Guests should also be aware that there is a safe fee for in-room safes and an additional charge for balcony sunbeds, if desired. The evening entertainment is provided nightly, often including a mini disco for children followed by various performers, though some guests found the quality and variety inconsistent. The hotel generally maintains a quiet atmosphere, appealing to those seeking relaxation, with a policy against loud music around the pool. The hotel is often recommended for families with young children due to its dedicated activities and facilities.