Catalonia Oro Negro

This hotel is a popular choice for many, with a significant number of repeat guests who appreciate its overall value and lively atmosphere. Its signature feature is its engaging entertainment program, which consistently receives high praise for creating a fun and welcoming environment. The hotel is particularly well-suited for families due to its dedicated activities and pools, and for couples and groups seeking a vibrant yet relaxed getaway. Solo travelers also find it a good fit for its social opportunities. Guests frequently commend the friendly staff, the quality of the food, especially breakfast, and the convenient central location. To enhance your stay, consider requesting a refurbished room for a more modern experience, and be mindful that some areas can experience noise from nearby nightlife.

Facilities & Amenities
The hotel offers a range of facilities designed to enhance the guest experience. The main pool is consistently described as clean and well-maintained, with a pleasant temperature, and there is also a quieter kids' pool located at the back of the hotel. For those seeking a more exclusive experience, a rooftop pool is available for premium room guests, offering fantastic views, though some areas around it may have loose tiles. The fitness center is well-equipped and sufficient for workouts. Guests enjoy the lively daytime activities and nightly entertainment provided by the dedicated animation team, which includes mini discos for younger guests. While Wi-Fi is available, some guests reported "dead spots" or inconsistent connectivity in their rooms. Other conveniences include pool tables, and some rooms feature free water refills in the fridge.

Cleanliness & Room Comfort
Feedback on room comfort and cleanliness is mixed, reflecting the ongoing refurbishment efforts. Many guests praise the comfortable beds and the general tidiness, noting that rooms are cleaned daily with fresh towels provided. Refurbished rooms are often described as spacious, modern, and equipped with good showers and fridges. However, some guests found their rooms to be dated, tired, or shabby, with issues like mould, broken fittings, or small sizes. There are also notable complaints regarding inconsistent cleaning, with some guests reporting uncleaned surfaces, dirty floors, or bedsheets not being changed regularly. Noise can be a concern, with mentions of street noise, sounds from nightlife extending into the early morning, and thin walls allowing noise from neighboring rooms.

Dining & Food Quality
The hotel's dining experience receives varied but generally positive feedback, particularly for breakfast. The breakfast buffet is widely praised for its variety and quality, offering a wide selection of hot food, pastries, fresh fruit, and made-to-order omelettes and fried eggs. Many guests highlight the delicious and satisfying start to their day. Dinner, however, garners more mixed reviews; while some guests find it varied and tasty, others describe it as repetitive, of lower quality, or sometimes cold, with occasional concerns about flies in the restaurant area. The pool bar offers a good selection of snacks and lunch options, with generous portions and reasonable prices, providing a convenient alternative for daytime meals.

Location & Accessibility
The hotel boasts a highly advantageous and central location, making it an excellent base for exploring the area. Guests consistently commend its proximity to key attractions and amenities, describing it as "spot on for everything." It is conveniently situated within a short 10 to 15-minute walk to the beach, as well as numerous bars, clubs, restaurants, and shops. Popular destinations like Siam Park and Siam Mall are also easily accessible on foot. For those traveling by car, free parking is available directly opposite the hotel, which is a significant convenience. While the area is lively, the hotel is positioned just far enough from the busiest nightlife spots to offer a balance of accessibility and relative tranquility.

Staff & Service
The staff at this hotel are frequently highlighted as a major asset, with most guests praising their friendliness, helpfulness, and professionalism. Many guests appreciate the warm welcome and the attentive service provided across various departments. The restaurant staff receive particular commendation for their hard work and cheerful demeanor, especially those preparing fresh items like omelettes. The entertainment team is consistently lauded for their engaging activities and ability to create a fun atmosphere for all ages. While the majority of interactions are positive, some guests have reported less satisfactory experiences with reception staff regarding check-in delays or handling of complaints, and there are mixed reviews concerning the consistency of housekeeping services.

Additional Information
Guests should be aware that the hotel is undergoing renovations, which means some areas may experience noise from building work, including jackhammers and drilling, during the day. This work can impact the overall tranquility for some visitors. The hotel operates a specific sunbed policy, with sunbeds being locked until 9 AM or 10 AM, which can lead to a rush or "scramble" among guests to secure a spot by the pool. For those traveling with pets, the hotel has a pet-friendly policy, though an additional fee applies. The elevators can sometimes be slow or one may be out of service, potentially causing delays, especially during peak times. Many guests are repeat visitors, indicating a strong sense of loyalty to the hotel.