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See prices from 7 sites
from€95
See prices from 7 sites
from€95
  • reception
  • bedroom

1 / 99

Good to know

  • Outdoor pool and fitness center

    Utilize the outdoor swimming pool, tennis courts, and fitness center available for guest recreation and exercise.

  • Direct access to Tunjungan Plaza

    Walk directly from the hotel lobby into Tunjungan Plaza shopping mall for immediate access to retail and dining.

  • Valet parking service only

    Parking at the property is provided exclusively through valet service rather than self-parking options.

  • On-site kids playground facility

    Access the dedicated kids playground located within the hotel lobby area for family-friendly entertainment.

  • Full service business center available

    Conduct professional meetings using the hotel's full-service business center and expansive function rooms.

  • Sheraton Signature Sleep Beds provided

    Rest on the hotel's signature sleep beds featured in well-appointed guest rooms with city center views.

  • Varying room renovation status

    Guest accommodations vary in age, with some units featuring older decor and fixtures compared to newly renovated rooms.

This summary was created by AI and might not be 100% accurate.

Rooms

  • Classic Apartment, 3 Bedrooms, Smoking

    • 1 3 Double Beds
    • Sleeps 7
    • 1485 sq ft

  • Deluxe Room, 2 Double Beds

    • 1 2 Double Beds
    • Sleeps 3
    • 388 sq ft

  • Club Room, 1 King Bed

    • 1 1 King Bed
    • Sleeps 3
    • 388 sq ft

  • Royal Suite, 1 Bedroom

    • 1 1 King Bed
    • Sleeps 3
    • 1292 sq ft

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  • Free WiFi
  • Pool
  • Spa
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from€95

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Reviews

9.2
Excellent
based on 17,877 ratings from top 
sites
sites

Review summary

Summarized by AI from 800+ reviews

A central city retreat perfect for families and travelers.


This property serves as a welcoming base for families and leisure travelers seeking a blend of urban convenience and relaxation. A strategic location provides direct access to Tunjungan Plaza, while the hotel’s spacious swimming pool offers a refreshing escape from the city bustle. Guests consistently praise the attentive and professional staff for their warm hospitality, and those seeking an elevated experience should consider booking a room with access to the Club Lounge for a more private and curated dining environment.



Some guests mentioned: compact toilet facilities, occasional traffic congestion, aging equipment.

Rated above average for Surabaya

Guest reviews

Excellent85%
Very good8%
Good3%
Fair2%
Poor2%

Top amenities

  • WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Property amenities

  1. Business center
  2. Café
  3. Entrance hall/lobby
  4. Express check-in/check-out

Wellness

  1. Steam room
  2. Massage
  3. Body treatments
  4. Dressing gown

For children

  1. Cot
  2. Kid meals

Room amenities

  1. Bathtub
  2. Shower
  3. Ironing board
  4. Openable windows

Sports facilities

  1. Bike rental
  2. Fitness
  3. Surfing
  4. Indoor tennis court

Hotel theme/type

  1. Convention hotel

Hotel characteristics

  1. Family friendly

Food and drinks

  1. Halal food

Accessibility

  1. Accessible travel path
  2. Accessible bathroom
  3. Accessible parking

Location

Highlight
Direct access to Tunjungan Plaza
Walk directly from the hotel lobby into Tunjungan Plaza shopping mall for immediate access to retail and dining.

Distance from Sheraton Surabaya Hotel & Towers

Surabaya:0.9 km

Submarine Monument:1.4 km

Heroes Monument:1.7 km

Gelora Bung Tomo Stadium:13.4 km

Juanda International Airport:14.3 km

Property info

Jl. Embong Malang No.25-31, Surabaya, 60261, Indonesia

Frequently Asked Questions about Sheraton Surabaya Hotel & Towers

  • Is there a pool area at Sheraton Surabaya Hotel & Towers?

    Yes, Sheraton Surabaya Hotel & Towers offers 2 pool areas.

  • Are pets allowed at Sheraton Surabaya Hotel & Towers?

    No, Sheraton Surabaya Hotel & Towers doesn’t allow pets.

  • Is parking available at Sheraton Surabaya Hotel & Towers?

    Yes, Sheraton Surabaya Hotel & Towers provides Parking, Accessible parking for guests.

  • What time is check-in and check-out at Sheraton Surabaya Hotel & Towers?

    Check-in at Sheraton Surabaya Hotel & Towers is available from: . Check-out time is by .

  • Where is Sheraton Surabaya Hotel & Towers located?

    Sheraton Surabaya Hotel & Towers is located at Jl. Embong Malang No.25-31, 60261, Surabaya, Indonesia.

The prices and availability we receive from booking sites change constantly. This means you may not always find the exact same offer you saw on trivago when you land on the booking site.

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