Situated in a prestige location on the Estoril Coast, the 147-room, 4-star Pestana Cascais Ocean & Conference Aparthotel Ocean & Conference Aparthotel features an outdoor pool with a sun terrace surrounded by lavish palm gardens offering stellar Atlantic Ocean views and an inviting indoor pool with a hot tub and sauna. Guest accommodations boast spacious furnished balconies with garden or ocean views and offer the flexibility of self-catering with a fully equipped kitchenette. Wi-Fi is free. Pestana Cascais Ocean & Conference Aparthotel features a 24-hour multi-lingual reception desk. Parking is free and there is a free shuttle bus to the town centre and Guincho beach. Dining and drink options include the Oceano restaurant serving Mediterranean and Portuguese cuisine, the poolside bar offering snacks and beverages and the relaxing Atlantico lobby bar. Lisbon Airport is a 12.4-mile drive away.
WiFi in lobby
Free WiFi
Pool
Spa
Parking
Pets
A/C
Restaurant
Hotel bar
Gym
Guests report that the hotel has established a stellar 20-year reputation for comfort and first-class service, and does not disappoint. Guests describe the service staff as polished and professional and the service faultless.
Guests describe the inclusive morning breakfast buffet as very tasty, fresh, well prepared, and served with style. The service staff is attentive and special diet requests can be accommodated. For guests that like to sleep in and have breakfast in bed, room service is available.
Returning guests comment that they return every season, knowing that they can depend on a clean and comfortable accommodation with excellent customer service. The hotel provides a 24-hour multi-lingual reception desk and the staff is most helpful with currency exchange and airport transportation arrangements.
Guests remark that although the hotel is well maintained in good repair and spotlessly clean, the overall appearance is dated and showing evidence of time and wear. Guests comment that the guest accommodations are comfortable, however they will look forward to returning when the hotel is scheduled for renovation. Other guests have complained that they the linens are worn, towels thin, and lighting fixtures are cracked.
Guests comment that the hotel is more than adequate for an overnight stay, but is ready for refurbishing, commenting that the staff is stellar, the location convenient, and they will look forward to booking an extended holiday stay when the property completes it proposed refurbishing and refreshing improvements.
Returning guests are disappointed to discover that the hotel’s overall appearance is beginning to decline, noting that the gardens are still manicured and everything is tidy, but appears out of date with the times and is ready for a fresh up.
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