Tivoli La Caleta Tenerife Resort

This hotel offers a truly luxurious and memorable experience, largely due to its impeccable staff and the extensive renovation that has transformed it into a top-tier destination. Guests consistently highlight the hotel's commitment to providing attentive service, pristine cleanliness, and comfortable accommodations. The property is ideal for couples seeking a relaxing and refined getaway, families looking for spacious rooms and excellent facilities, and wellness enthusiasts interested in a comprehensive spa and fitness offering. Its high standards and serene atmosphere also make it a perfect fit for those desiring a tranquil escape. To maximize your stay, consider exploring the diverse on-site dining options and take advantage of the various heated pools for ultimate relaxation.

Facilities & Amenities
The hotel boasts an impressive array of facilities designed for guest comfort and enjoyment. Guests can choose from multiple heated saltwater pools and freshwater pools, including a dedicated adults-only pool area that provides a tranquil environment with chilled music and attentive service. The well-maintained gardens and ample sun loungers ensure plenty of space for relaxation. For those seeking activity, there is a well-equipped gym and paddle tennis courts. The luxurious spa offers a range of treatments and hydrotherapy facilities, though some guests noted occasional issues with specific amenities like the sauna. A beauty salon is also available on-site, and Wi-Fi is provided throughout the property, ensuring guests remain connected.

Cleanliness & Room Comfort
Guests consistently praise the immaculately clean and spacious rooms, often describing them as modern, stylish, and well-appointed. The comfortable beds, often king-sized, contribute to a restful night's sleep, though some guests found the mattresses to be on the firmer side. The large bathrooms are a highlight, featuring both a rain shower and a separate bath, providing a luxurious experience. Many rooms offer stunning sea views or pleasant garden views from their balconies, enhancing the overall ambiance. In-room amenities such as a coffee maker, kettle, and iron are appreciated, and the turndown service with chocolates adds a thoughtful touch. Most guests find the rooms to be quiet, ensuring a peaceful stay.

Dining & Food Quality
The hotel's dining experience receives widespread acclaim, particularly the breakfast buffet, which is consistently described as exceptional. Guests are impressed by the vast variety of options, including fresh fruits, pastries, and a popular omelette station where eggs are cooked to order. While the hot food options are generally good, some guests noted they could be warmer. The hotel features several specialty restaurants, including a highly-rated Japanese restaurant and a vibrant beach club restaurant, both offering high-quality cuisine and excellent service. The pool bar provides delicious lunches and expertly crafted cocktails, with staff regularly checking on guests. The buffet dinner offers themed nights, though some guests found the variety limited on certain evenings.

Location & Accessibility
The hotel enjoys an excellent oceanfront location, providing direct access to a scenic promenade perfect for leisurely walks. It is conveniently situated between the charming La Caleta village, known for its waterfront restaurants, and the more bustling area of Adeje, both easily reachable within a 15-minute walk. Guests appreciate the proximity to a supermarket and a shopping center for convenience. For golf enthusiasts, golf courses are just a short drive away. While public transportation options are available nearby, many guests found they did not need taxis or other transport due to the hotel's central yet peaceful setting. Valet parking is offered, providing a convenient option for guests arriving by car.

Staff & Service
The hotel's staff consistently receives glowing reviews for their exceptional friendliness, attentive service, and high level of professionalism. Guests frequently highlight the staff's genuine warmth and willingness to go above and beyond to ensure a pleasant stay. The quick check-in process and smooth departure are often mentioned as seamless experiences. Housekeeping is praised for maintaining immaculate rooms, often with a twice-daily service. The guest relations team is noted for their helpfulness in accommodating requests and providing recommendations. Whether at the reception, by the pool, or in the restaurants, the staff's dedication to providing outstanding poolside service and overall hospitality is a recurring theme, making guests feel truly valued.

Additional Information
The hotel has undergone a significant recent renovation, transforming it into a modern and luxurious property, with many guests noting the substantial improvements from its previous incarnation. The hotel maintains a pet-friendly policy, providing amenities like beds and bowls for furry companions, though finding suitable outdoor areas nearby can be a minor challenge. Guests can also inquire about a day pass option for non-staying visitors. While the hotel generally maintains a policy against sunbed reservation, some guests observed that this rule was not always strictly enforced. Some guests also noted a late checkout fee if extending their stay beyond the standard checkout time.