Hotel Riu Paraiso Lanzarote

This expansive hotel offers a comprehensive all-inclusive experience, renowned for its spotless cleanliness and hard-working staff who consistently receive high praise. Its signature feature is its well-maintained grounds and multiple swimming pools, providing ample space for relaxation and activities. The hotel is ideally suited for families due to its engaging entertainment team and dedicated Kids' Club, ensuring children are well-cared for and entertained. Couples seeking a vibrant yet relaxing holiday will also find the varied dining options and comfortable accommodations appealing. For sightseers, the hotel's prime location directly across from the beach and promenade offers easy access to local attractions and scenic walks. To enhance your stay, consider requesting a room in the main section if mobility is a concern, and be sure to explore the diverse culinary offerings, including the specialty restaurants.

Facilities & Amenities
The hotel boasts multiple swimming pools, including several heated pools, ensuring comfortable swimming regardless of the weather. Guests appreciate the abundance of sunbeds available, making it easy to find a spot to relax, though some guests still engage in early morning towel placement. While inflatables are generally not permitted in the pools, balls are allowed. The hotel provides pool towels for convenience, which can be exchanged daily. Wi-Fi access is available throughout the property, allowing guests to stay connected. There is also a fitness center on-site, though some guests found the equipment to be dated and the space somewhat small. An on-site shop offers various necessities, and ice machines are available for guest use.

Cleanliness & Room Comfort
Guests consistently commend the hotel's spotless cleanliness across all areas, including the rooms. The spacious rooms are generally described as modern and well-maintained, featuring comfortable beds and soft pillows that contribute to a restful sleep. Most rooms include a balcony or patio area, offering additional space to relax. Amenities such as air conditioning and ceiling fans are provided for guest comfort. While the modern bathrooms are appreciated, some guests reported issues with inconsistent shower temperature, fluctuating between very hot and cold. A few guests noted the presence of unpleasant odors in certain areas or rooms, and isolated incidents of pests like flies or cockroaches were mentioned, though the hotel offers spray for resolution.

Dining & Food Quality
Feedback on dining and food quality is mixed, with many guests praising the food variety and overall taste, especially in the specialty restaurants. The Asian restaurant is frequently highlighted as a favorite, offering a pleasant change from the main buffet. However, some guests found the main buffet restaurant food to be repetitive, bland, or served at lukewarm temperatures. Concerns were raised regarding the lack of clear food labeling, occasional disorganization, and hygiene issues such as guests coughing near food or insufficient serving utensils. The snack bars offer convenient options like burgers and hot dogs, but some found the selection limited. All-inclusive drinks include self-service options for soft drinks, beer, and wine, with local spirits and pre-mixed cocktails available at the bars. The wine quality, particularly from the taps, often received criticism, while coffee was generally well-regarded.

Location & Accessibility
The hotel boasts an excellent beachfront location, situated directly across from a beautiful beach and the promenade, offering easy access for leisurely strolls or swims. Its proximity to the airport (a short 10-15 minute drive) is a significant convenience for travelers. Guests appreciate being within walking distance to nearby shops, bars, and restaurants, providing options beyond the hotel's offerings. The hotel is also well-connected by bus stops right outside, allowing easy access to the larger towns of Puerto del Carmen and Matagorda. While the hotel's large layout, a result of two merged properties, can mean longer walks to facilities for some rooms, its overall accessibility to local amenities is highly valued.

Staff & Service
The staff and service consistently receive overwhelmingly positive feedback, with guests frequently highlighting the friendly staff and their helpful staff and attentive demeanor. From reception staff who facilitate a quick check-in process to the restaurant staff, bar staff, and cleaning staff, their hard work and pleasant attitudes are widely appreciated. The entertainment team is particularly commended for their energy, professionalism, and ability to engage guests of all ages in various activities and evening shows. Many reviews mention the staff's dedication to providing excellent service, often going above and beyond to ensure a comfortable and enjoyable stay, contributing significantly to the positive guest experience.

Additional Information
The hotel's unique hotel layout, being a combination of two previously separate properties, results in a very large complex that some guests found required considerable walking, especially from rooms located further from the main facilities. The all-inclusive concept is extensive, often providing 24-hour access to food and beverages, though the local alcohol brands served are not always to everyone's taste. While the hotel has a sunbed policy against early reservation, guests noted that this practice still occurs. There are designated smoking areas for guests who smoke. The presence of on-site cats roaming the grounds was mentioned by some, adding a unique touch. For convenience on departure day, the hotel offers room extension options or access to courtesy rooms for showering.