Hotel Relax Inn (Prague, Czech Republic)

Former guests were typically pleased with the customer service that they received from the Relax Inn's staff. The personnel at the hotel were regarded as polite and helpful, and they were said to speak a commendable standard of English.

Based on the general sentiment of most recent visitors, the breakfast served at the hotel was at a good level overall. Both the breakfast's quality and variety were well received for the most part.

Despite not being free from criticism, the rooms were praised by the majority of past guests that stayed at the Relax Inn. Along with getting labelled as spacious, the hotel's rooms were also said to contain comfortable beds.

Although it was seen as convenient for walking to the nearby O2 Arena, the Relax Inn's location was regularly considered to be one of its weakest assets. This general opinion was mainly due to its proximity in relation to Prague city centre, which is at least 20 minutes away from the hotel via public transport.

Former guests were disappointed about having to pay extra to make use of certain facilities at the hotel. In particular, the additional fees associated to using the accommodation's parking and swimming pool were consistent sources of grievance.

In terms of hygiene, numerous previous visitors were disappointed about this aspect of their stay at the Relax Inn. Along with minor cleanliness-related issues being brought up on occasion, it has been stated that the daily servicing of the hotel's rooms was not thorough enough.