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Good to know
Private ocean-view baths in rooms
Soak in private, ocean-facing open-air baths available in select guest rooms.
French cuisine at Blau Kuste
Dine on French-inspired courses at the on-site Blau Kuste restaurant overlooking the sea.
Isolated location requires advance planning
The hotel is situated on a cliff away from the city center, necessitating reliance on the shuttle service or taxis for transportation.
On-site spa and sauna facilities
Rejuvenate in the hotel's spa area, which features a sauna, hot tub, and rock bath.
Cliffside views of the ocean
Experience panoramic ocean views from the hotel's location on a rocky promontory within Niseko-Shakotan-Otaru Kaigan Quasi-National Park.
Older building with dated interiors
The European-style stone building exhibits signs of age, including wear on furnishings and interior finishes.
Limited power outlets in rooms
Guest rooms feature a limited number of electrical outlets, making the use of personal power strips or extension cords practical.
This summary was created by AI and might not be 100% accurate.
Reviews
Very good
based on 2,189 ratings from top
sites
This rating is from the trivago Rating Index (tRI), which combines guest ratings from top sites for a trustworthy result.Learn how the tRI works
sites
Review summary
Summarized by AI from 200+ reviews
This hotel is a tranquil historic hideaway, ideal for couples and luxury travelers seeking relaxation and exceptional service. Perched on a hilltop, the property boasts a peaceful and quiet location with breathtaking views. The highlight of the facilities is the in-room onsen, offering a private and serene bathing experience. Guests consistently praise the attentive and friendly staff and the exceptional culinary offerings, with both breakfast and dinner receiving high acclaim. For an enhanced experience, consider booking a room on a higher floor to fully appreciate the stunning vistas.
Rated above average for Otaru
Guest reviews
Excellent51%
Very good31%
Good11%
Fair1%
Poor6%
Top amenities
- WiFi in lobby
- WiFi in rooms
- Spa
- Parking
- A/C
- Restaurant
- Hotel bar
All amenities
Wellness
- Beauty salon
- Massage
- Sauna
- Hot tub
Property amenities
- Business center
- Entrance hall/lobby
- Parking
- Bar
Accessibility
- Wheelchair accessible
- Accessible parking
Room amenities
- Bathtub
- Shower
- Openable windows
- Television
Hotel characteristics
- Family friendly
Location
Highlight
Distance from Hotel Neu Schloss Otaru
Otaru City General Museum:3 km
Otaru:4.6 km
Otaru City Otaru Museum Of Art:4.6 km
Bank Of Japan Museum:4.7 km
Kitaichi Venetian Art Museum:4.9 km
Otaru Music Box:5.2 km
Marchen Crossroads:5.2 km
Otaru:5.3 km
Kyu-Shimoyoichi Unjoya:18.4 km
Yuzhno-Sakhalinsk (Homutovo):427.6 km
Explore nearby attractions
Property info
047-0047, Japan, Otaru, 3 Chome-282 Shukutsu, OtaruFrequently Asked Questions about Hotel Neu Schloss Otaru
Is there a pool area at Hotel Neu Schloss Otaru?
No, Hotel Neu Schloss Otaru doesn’t offer pool areas.
Are pets allowed at Hotel Neu Schloss Otaru?
No, Hotel Neu Schloss Otaru doesn’t allow pets.
Is parking available at Hotel Neu Schloss Otaru?
Yes, Hotel Neu Schloss Otaru provides Parking, Accessible parking for guests.
What time is check-in and check-out at Hotel Neu Schloss Otaru?
Check-in at Hotel Neu Schloss Otaru is available from: . Check-out time is by .
Where is Hotel Neu Schloss Otaru located?
Hotel Neu Schloss Otaru is located at 3 Chome-282 Shukutsu, Otaru, 047-0047, Otaru, Japan.
The prices and availability we receive from booking sites change constantly. This means you may not always find the exact same offer you saw on trivago when you land on the booking site.
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