Hotel Mercure Riga Centre (Riga, Latvia)

Many guests appreciate the fine architecture of the Mercure Riga Centre as well as the vibrant and contemporary interior decor. The rooms are widely described as comfortable and clean, with cozy beds and luxurious bathrooms. Guests also love all the modern conveniences in the historic setting, such as outlets near the bed for charging phones, large SmartTVs, and fast, reliable Wi-Fi.

Guests generally find the hotel very easy to access, whether they are flying, driving, or taking the train. The parking lot is large and well-lit, and the airport shuttle bus stops at the Central Railway Station, virtually next door. The hotel also offers a good base for exploring the city on foot, as the Old City, Central Market, Freedom Monument and many more attractions are nearby.

Many guests award the front desk staff high praise for their friendly, helpful, and professional customer service, noting that they are quick to offer umbrellas on a rainy day and happy to help tourists sort out their sight-seeing agenda. International travellers frequently comment on the personnel's "perfect" English.

Several guests have run into issues with the shower cubicle leaking onto the bathroom floor. Some guests were also let down by the small size of the on site spa and further annoyed by the entrance fee applied during certain hours.

Though many guests find something to like at the breakfast buffet, there does seem to be some room for improvement in terms of variety and presentation.

The hotel seems to be a popular venue for weddings and special events, and private guests who happen to be staying during one of these occasions have been inconvenienced by loud music into the wee hours.