Elba Premium Suites

The hotel is highly regarded for its adults-only premium suites, which offer a distinctive villa-style accommodation with private patios, providing a sense of tranquility and privacy. Guests consistently commend the spacious, clean rooms and the attentive staff who contribute significantly to a positive stay. The hotel is an excellent fit for couples and solo travelers seeking a peaceful and relaxing escape, while also accommodating families who can utilize the shared facilities while enjoying the adults-only retreat. To enhance your experience, it is advisable to book a prestige room for additional benefits and to make a la carte restaurant reservations well in advance.

Facilities & Amenities
The hotel offers a range of facilities designed for relaxation and activity. The adults-only pool area is generally peaceful, though sunbeds can become scarce if not secured early. The main pool is considerably larger but guests often note its colder temperature. While Wi-Fi connectivity can be inconsistent, the hotel provides a spa for relaxation, which most guests find clean and well-maintained, despite some occasional issues with cold water or non-functional amenities. A gym is also available for guest use. The animation team is a standout feature, organizing a wide array of engaging activities such as mojito making classes, wine tasting sessions, invigorating aqua aerobics, and archery.

Cleanliness & Room Comfort
Guests consistently praise the immaculately clean and well-maintained rooms. The spacious and bright accommodations, designed in a villa-style layout, offer a pleasant sense of privacy and comfort. The comfortable beds are frequently highlighted for ensuring a restful night's sleep, complemented by well-maintained bathrooms. Each room typically features a private patio with seating, providing a lovely outdoor space. While minor issues like overgrown bushes near entrances or isolated initial pest sightings were occasionally reported, these were generally addressed promptly. The adults-only section contributes to a notably peaceful stay, and amenities such as fresh towels and a daily bottle of water are provided, though some guests noted that coffee machine capsules were not always replenished without an extra charge.

Dining & Food Quality
The dining experience at the hotel receives mixed feedback, with particular praise for the adults-only restaurant. This venue is generally commended for its varied selection at breakfast and dinner, often featuring appealing themed nights and freshly prepared items like omelettes. Lunch options at the poolside snack bars are also well-regarded for their convenience and quality. However, the main buffet restaurant, which is shared with the family section, frequently draws criticism for food being served lukewarm or cold and for a perceived lack of variety over time. Booking a la carte restaurants can be challenging due to limited availability, and their quality can be inconsistent. Most guests appreciate the wide selection of drinks, including branded options, though some specific cocktails may incur an additional charge.

Location & Accessibility
The hotel is conveniently located a comfortable 15-20 minute walk from the heart of Playa Blanca, providing easy access to its array of shops, restaurants, and the scenic seafront promenade. While the return journey involves an uphill climb, which some guests found challenging, a free shuttle bus service is available to Playa Dorada beach. The hotel's position, slightly set back from the immediate beachfront, offers a quieter and more secluded atmosphere. Taxis are readily available and affordable for travel to various local attractions, including the Rubicon Marina. Overall, the location is considered advantageous for guests seeking a balance between exploring the vibrant local area and enjoying a peaceful retreat.

Staff & Service
The hotel staff consistently receive high praise for their exceptional friendliness, helpfulness, and attentiveness. Guests frequently commend the polite and hard-working nature of the reception team, bar staff, restaurant servers, and housekeeping personnel. The animation team is particularly highlighted for their infectious energy and ability to engage guests in a wide range of activities. While most experiences with check-in are reported as smooth and efficient, some guests did encounter longer waiting times. A recurring concern, however, is the perceived understaffing in certain areas, which can lead to occasional slow service at bars and restaurants, as well as delays in table clearing or room servicing. Despite these operational challenges, the staff's positive attitude generally leaves a strong and lasting impression.

Additional Information
Guests should be aware that an extra charge applies for the use of the in-room safe, which some found surprising. While the hotel maintains a high standard of cleanliness, a few guests reported isolated instances of cockroaches, which hotel staff addressed by offering insect spray or room changes. Some visitors also noted an intermittent sewer-like odor in certain outdoor areas, particularly in the mornings, though this was not universally experienced. For those seeking enhanced amenities, the Prestige Package is frequently recommended, offering benefits such as a stocked mini-fridge and complimentary spa access. The hotel's unique villa-style accommodations are a notable feature, providing a more private and spacious feel than traditional hotel rooms.