Hotel Del Viale

This charming, family-run hotel offers a distinctive traditional alpine experience, often described as feeling like a second home to many returning guests. Its signature feature is the warm, homely atmosphere cultivated by generations of family ownership, complemented by plentiful and delicious food served in its restaurant. The hotel's character, with its vintage decor and historical artifacts, appeals to those seeking an authentic mountain retreat rather than a modern, anonymous chain. It is particularly well-suited for skiers and snowboarders due to its convenient shuttle service to the slopes, as well as families and couples looking for a comfortable and welcoming base. To make the most of your stay, guests recommend being prepared for the hotel's traditional style and taking advantage of the convenient shuttle for ski access.

Facilities & Amenities
The hotel provides essential amenities, though some are noted for their traditional nature. Free on-site parking is a significant convenience for guests arriving by car, and the Wi-Fi is generally reliable, although some guests experienced occasional instability or slower speeds in their rooms. While there is a cozy bar area, some visitors noted it lacks draft beer and is not always bustling. A key point for many is the absence of an elevator, which can be challenging for guests with mobility issues or heavy luggage, especially for rooms on upper floors. There is no dedicated boot room; instead, skis and boards are stored under the stairs, and guests typically dry their boots in their rooms. Some rooms feature a terrace or balcony, offering pleasant outdoor space and mountain views. Basic room amenities include a frigobar and television, though kettles for hot beverages are not provided. It is important to note that the hotel does not have air conditioning, which can lead to warm rooms during summer nights.

Cleanliness & Room Comfort
Guests consistently praise the hotel's cleanliness, with rooms and common areas maintained to a high standard, and housekeeping providing daily service with fresh towels. Room sizes are varied, with some guests finding them spacious, while others describe them as compact. Feedback on bed comfort is notably mixed; many found the beds comfortable, but a significant number reported issues with old, creaky mattresses, visible springs, or uncomfortable pillows. The bathrooms are frequently described as small and dated, often featuring plastic shower curtains that can cling during use and sometimes lead to water on the floor, rather than modern shower enclosures. Noise levels are also a point of varied opinion; some guests found the hotel quiet, while others noted poor soundproofing, allowing sounds from neighboring rooms or the corridor to be easily heard. The overall decor is consistently described as dated or vintage, which some appreciate for its charm, while others feel it is in need of a refresh, particularly mentioning worn carpets. Rooms are generally very warm, sometimes excessively so, due to efficient heating, but the lack of ventilation or air conditioning can make them stuffy. Additionally, the in-room hairdryers are often reported to be weak.

Dining & Food Quality
The hotel's dining experience receives considerable attention, with most guests highlighting the plentiful and satisfying meals. The breakfast buffet is generally well-regarded for its variety, offering options such as pastries, cereals, fruits, and excellent self-service coffee. While many found the breakfast tasty and sufficient, some noted a lack of local products or perceived the quality of certain items, like croissants or industrial coffee, as basic. Dinner is a significant highlight for many, typically featuring a generous four-course meal with a large salad selection. Guests frequently rave about the delicious and abundant pasta courses, often finding them a meal in themselves. The food is described as varied, well-presented, and of good quality, contributing significantly to a positive stay. However, a few guests expressed disappointment with specific dishes, describing some as basic, overcooked, or made with frozen ingredients, and occasionally found portions insufficient. Overall, the dining experience is a strong positive, with the quantity and general quality of food being a recurring theme.

Location & Accessibility
The hotel boasts an excellent location, situated on a quiet street with no through traffic, ensuring a peaceful stay. It is conveniently close to the town center, typically a short and easy 5 to 10-minute flat walk, providing quick access to shops and restaurants. For skiers, the hotel offers a dedicated shuttle bus service to the Dolonne gondola, which is highly appreciated for its reliability, though some guests noted the service has specific, limited timings. Alternatively, public ski bus stops are available nearby for access to other areas. While the main ski lifts are a 15-20 minute walk, this is generally not recommended in ski boots. The hotel also provides ample free on-site parking, which is a significant advantage. Many rooms offer amazing mountain views, including glimpses of Mont Blanc, enhancing the overall experience.

Staff & Service
The staff at this family-run hotel consistently receive high praise for their friendliness, helpfulness, and attentiveness, contributing significantly to the hotel's welcoming and homely atmosphere. Guests frequently commend the professional and smiling demeanor of the restaurant staff, who are noted for being very accommodating. Housekeeping is also highly regarded for maintaining spotless rooms and regularly changing towels and bedding. While the majority of interactions are positive, feedback regarding the owner or manager is mixed; some guests found them cordial and super helpful, while others perceived them as somewhat cold, disinterested, or even grumpy. Despite these varied individual experiences, the overall sentiment is that the staff work hard to provide excellent service. The hotel is also noted for its pet-friendly service, warmly welcoming guests traveling with their dogs.

Additional Information
This hotel stands out for its unique vintage and historic character, with many guests appreciating its traditional alpine style and antique furnishings that evoke a sense of stepping back in time. While this aesthetic is a draw for some, it also means the hotel lacks certain modern conveniences, such as an elevator, which can be a consideration for guests with mobility challenges or those staying on higher floors. The hotel operates a strict shuttle service policy for transfers to the ski lifts, with specific timings that, if missed, can lead to inconvenience for guests. Despite this, the hotel's commitment to providing a pet-friendly environment is a notable feature, making it a welcoming choice for travelers with animal companions.