Eyre Square Hotel

This hotel is highly regarded for its exceptional central location right by Eyre Square and the train and bus station, making it an ideal base for exploring the city on foot. Its proximity to key attractions and transport links is a signature feature, consistently highlighted by guests. The hotel is particularly well-suited for sightseers, leisure travelers, couples, and solo travelers who prioritize convenience and accessibility to city attractions, public transport, and vibrant nightlife. Business travelers also find it convenient due to its easy access to transport hubs. Guests frequently praise the friendly staff and the quality of the breakfast. To enhance your stay, consider requesting a room away from the street or on a higher floor if you are sensitive to noise, and be sure to inquire about the discounted parking arrangement.

Facilities & Amenities
The hotel features a stylish and inviting bar and restaurant area, which many guests find beautifully decorated and a pleasant spot to relax. While there is no swimming pool, the hotel offers practical amenities such as a luggage room for convenience. Some rooms are equipped with a small fridge, and portable fans are provided in rooms that can get warm, especially those without air conditioning. Guests have noted that the lift can be slow, and some older rooms may have issues with non-functioning outlets or lack a full-length mirror or hairdryer. Common areas like the reception and bar can sometimes feel a bit cold, which some guests have pointed out.

Cleanliness & Room Comfort
Guests generally find the rooms to be very clean, contributing to a pleasant stay. Many reviews highlight the comfortable beds and the effectiveness of blackout curtains in ensuring a restful night's sleep. The showers are often praised for their strong water pressure, and some rooms feature spacious bathrooms. However, feedback on room comfort is mixed; while some rooms are described as cosy and modern, others are noted as small rooms, outdated rooms, or can be very warm rooms due to the lack of air conditioning. Noise is a recurring concern, stemming from thin walls, street activity, nearby bars, bin trucks, construction, and even seagulls, impacting sleep for some. Some guests have reported issues with uncomfortable beds, bad smells, dirty carpets, stained headboards, or worn bathrooms in older sections of the hotel.

Dining & Food Quality
The breakfast at the hotel receives widespread praise, often described as very good, excellent, or delicious, with a good breakfast variety of both hot and cold options. Many guests appreciate the value for money that the breakfast offers. The bar food is also frequently commended as lovely and enjoyable, with the bar area providing a nice atmosphere for drinks and meals. However, some guests have experienced inconsistencies with the hot food at breakfast being cold or lukewarm, and a few have noted a limited selection of fresh fruit. There have been isolated comments about the coffee shop service being poor or certain main courses not meeting expectations, but overall, the dining experience is positively reviewed.

Location & Accessibility
The hotel's central location is its most celebrated attribute, placing guests within easy walking distance of virtually all major attractions. It is exceptionally close to the train station and bus station, making arrivals and departures highly convenient. Guests appreciate being able to walk to the Latin Quarter, Eyre Square, numerous shopping areas, lively pubs, and diverse restaurants. Its proximity to tour pickup points is also a significant advantage for those planning excursions. While the hotel does not have on-site parking, it offers discounted parking at a nearby Q-Park garage, which is typically a 5-10 minute walk away. Some guests have found navigating to the parking challenging due to one-way streets.

Staff & Service
The hotel staff consistently receive high praise for being exceptionally friendly staff, helpful staff, and accommodating staff. Guests frequently highlight their attentiveness and willingness to go above and beyond, such as assisting with special requests like storing breast milk or helping to locate lost items. The quick check-in process is often mentioned, and the reception staff are particularly commended for their excellent service and resourcefulness in providing local tips and directions. The bar staff are also generally well-regarded for their pleasant demeanor. While the vast majority of feedback is positive, a few isolated reviews mention instances of staff being perceived as less accommodating or needing further training, but these are exceptions to the overwhelmingly positive sentiment.

Additional Information
Guests should be aware that the hotel has undergone refurbishment, meaning some rooms are renovated rooms with modern decor, while others are unrenovated rooms and may appear dated, leading to some guests feeling that the online photos can be misleading photos. There have been instances of significant water outages affecting the hotel due to city-wide pipe issues, which, while outside the hotel's control, greatly impacted some guests' stays. Additionally, some guests have experienced construction noise or drilling during their visit, particularly during ongoing renovation periods. The hotel offers discounted parking at a nearby public garage, which is a valuable amenity given the central location.