VEINTIUNO Emblematic Hotels

The hotel offers a serene and stylish retreat, distinguished by its stunning rooftop terrace which provides panoramic views of the cathedral and features a unique honesty bar concept. This tranquil oasis, combined with the hotel's prime location in the historic Old Town, makes it an ideal choice for couples seeking a romantic and peaceful escape, solo travelers looking for a welcoming and safe base, and culture enthusiasts eager to immerse themselves in the city's heritage. Guests consistently praise the exceptional quality of the freshly prepared breakfast and the genuinely friendly and attentive service from the staff. To enhance your stay, consider requesting an exterior room for abundant natural light and be sure to utilize the staff's extensive knowledge for excellent local dining recommendations. The hotel's quiet atmosphere, despite its central position, ensures a restful experience.

Facilities & Amenities
The hotel provides a range of facilities designed to enhance guest comfort and relaxation. The highlight is undoubtedly the rooftop terrace, offering ample seating, sun loungers, and a plunge pool for cooling dips, though some guests note it can be small and cold. An innovative honesty bar on the terrace allows guests to enjoy refreshments at their leisure. For convenience, a lift provides easy access to all floors, including the rooftop. While Wi-Fi is available, some guests experienced inconsistent or weak signals, which could be a concern for those needing reliable internet access. The hotel thoughtfully provides pool towels and even umbrellas for guest use. However, a common observation is the absence of mini-fridges or tea/coffee making facilities within the rooms, which some guests found inconvenient.

Cleanliness & Room Comfort
Guests consistently commend the hotel's commitment to cleanliness, describing rooms as spotless and meticulously maintained daily. The room condition and decor are frequently praised for their stylish, modern, and well-appointed design, often retaining charming original features. Most guests report a restful night's sleep thanks to the exceptionally comfortable beds and high-quality linens. However, some rooms, particularly interior ones, are noted for lacking external windows, leading to a darker and occasionally damp feel. While generally quiet, some reviews mention occasional street noise, creaking floorboards from upper levels, or noise from adjacent rooms. The bathrooms, though often spacious, sometimes feature a glass panel design that some guests found less private. Issues with hot water taking time to warm up and a notable lack of towel rails or sufficient hooks, leading to perpetually damp towels, were also recurring observations. Furthermore, many guests noted the limited storage space and absence of wardrobes in rooms.

Dining & Food Quality
The hotel's breakfast consistently receives glowing reviews, often described as a highlight of the stay. Served on the delightful rooftop terrace, it offers a picturesque start to the day with views of the cathedral. Guests rave about the food quality, noting it is delicious, fresh, and prepared to order. The menu typically includes a choice of both savory and sweet options, with popular items like pancakes and fresh orange juice frequently mentioned. While the selection is praised for its quality, some guests who stayed for longer periods found the options could become somewhat repetitive. The breakfast service is highly regarded, with staff ensuring a pleasant and efficient experience, though some guests noted a preference for more varied coffee choices like lattes or cappuccinos. The hotel does not offer other dining services, focusing solely on this exceptional morning meal.

Location & Accessibility
The hotel boasts an exceptional central location in the historic Old Town (Vegueta), placing guests within easy walking distance of numerous attractions. It is conveniently situated near the Cathedral, various museums including Casa de Colon, and Plaza de Santa Anna. The vibrant Triana shopping district and a plethora of restaurants and bars are also just a short stroll away. Despite its prime position, the hotel is noted for being on a remarkably quiet street, ensuring a peaceful environment. Public transport is easily accessible, with bus stops nearby providing convenient links to Las Canteras beach and other parts of the island. For guests arriving by car, the hotel offers a beneficial arrangement with a nearby public parking house, providing a discounted and secure parking solution just a few minutes' walk away.

Staff & Service
The hotel staff consistently receives overwhelming praise for their exceptional friendliness and helpfulness, often cited as one of the most memorable aspects of a stay. Guests highlight their attentive and welcoming demeanor, noting that staff members go above and beyond to ensure a comfortable experience. The check-in process is described as smooth and efficient. Specific examples of excellent service include providing insightful restaurant recommendations and making reservations, assisting with airport transfers, and offering support with car hire. Housekeeping is also highly commended for its thoroughness and daily attention to detail. Many guests felt a personalized touch, likening the experience to staying at a friend's beautiful home, underscoring the staff's dedication to providing a warm and inviting atmosphere.

Additional Information
This hotel is specifically noted as an adult-only establishment, contributing to its tranquil and relaxed atmosphere. While the honesty bar on the rooftop is a popular feature, guests should be aware that rooms generally do not include in-room safes, mini-fridges, or tea/coffee making facilities, though a kettle and coffee machine are available in a communal area. Some guests experienced issues with Wi-Fi connectivity, finding it inconsistent or weak, which could impact those needing reliable internet access. A recurring minor point of feedback concerns the lack of adequate towel rails in bathrooms, leading to towels remaining damp. The hotel is praised for its thoughtful approach to sustainability, including the provision of reusable water bottles. Its unique blend of traditional architecture with modern design creates a distinctive and charming ambiance.