The attentive and caring workforce are perpetually showered with compliments by guests who are bowled over by the commitment and hard work of all personnel. 'Perfect' is an oft used adjective to describe the team of dedicated and knowledgeable staff for whom it seems nothing is ever too much trouble.
positive:
All Rooms a Total Delight
Whether you've booked a standard room or a superior suite, you can be assured that your accommodations will exceed your expectations. With updated décor throughout, the climate controlled rooms are a haven of relaxation, while the spotlessly maintained and modern bathrooms with their designer products up the levels of luxury.
positive:
Lounge Lizards
Guests love nothing more of an evening than to wind down in the sumptuous surroundings of the Library Bar. Old-school ambience abounds throughout the hotel's tastefully designed lounge areas, creating a real home-from-home feeling-perfect for travelers who spend a lot of time on the road.
Negative Reviews
negative:
Parking Cost a Problem for Some
A minor gripe of some guests is the cost of valet parking. At $41 dollars per day, some feel the charge is excessive. Others acknowledge that Philadelphia is an expensive place to park and that the rate is at least close to competitive. If you only need to leave your car for a shorter time, there is always the on-street metered option.
negative:
Noisy Elevators Induce Insomnia
From time to time a light-sleeping guest accommodated in a room next to or near to the elevators has experienced problems sleeping on account of the noisy mechanics. In these rare instances, understanding staff have been quick to apologise and reaccommodate.
negative:
Hard Pushed to Find a Criticism
The notable lack of negative reviews is testament to the excellence of this property and the services provided therein. Very occasionally, a guest has a minor complaint a loud neighbour, slow room/valet service, etc. but these are extremely isolated incidents, and in no way indicative of the hotel's performance in general.
All amenities
Property amenities
Business centre
Entrance Hall/lobby
Lift
Gym
Parking
Porter service
Hotel bar
Conference rooms
Non-smoking rooms
Restaurant
24-hour reception
Laundry service
Room service
24-hour room service
Shoe cleaning
Hypoallergenic rooms
Concierge
Free WiFi in public areas
ATM
Valet parking
Luggage storage
Free WiFi
Breakfast
Hand sanitizer provided
Temperature screening
Masks provided
Safe distance
Response protocol
Online check-in/check-out
New safety protocols
Accessibility
Wheelchair accessible
Accessible hotel
Accessible bathroom
Room amenities
Ironing board
Television
Central heating
Electric kettle
Air conditioning
Pay-TV
Sitting area
Safe
Hypoallergenic bedding
Free WiFi (rooms)
Flatscreen TV
Theme / Type
Convention hotel
Boutique hotel
Arrival / Departure
Check in: 16:00
Check out: 11:00
Contact
3600 Sansom Street , 19104 , Philadelphia , USA Telephone: +1 2152220200 | Fax: +1 2152224600 | Official Homepage
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