Housed within an historic building dating back to 1872, Swiss Hotel offers boutique accommodations in downtown Ottawa. The family-run hotel is two blocks from the popular Byward Market.
Modern guestrooms feature stylish décor with splashes of vibrant colour and offer ergonomically-designed furnishings. Each room includes a private bathroom with plush robe and eco-friendly toiletries. Nespresso machine, iPad, and iPod/FM radio are included as standard. Some rooms also offer a spa tub.
Guests can relax with their own drink outside in the Mediterranean-themed garden terrace. The hotel features boardroom-style meeting facilities and bike racks.
A Swiss-style breakfast buffet is served each morning (surcharge), while a 24-hour coffee and tea bar is also located on-site.
Swiss Hotel is 400 metres from the University of Ottawa campus and within a mile of Notre-Dame Cathedral Basilica, Parliament Hill, and the Connaught Building.
Past guests have approved of the hotel's clean and modern accommodations. Rooms are said to feature pleasant décor and stylish bathrooms, complete with rainfall showers. The inclusion of an iPad and Nespresso coffeemaker is well-received too.
Friendly and helpful staff.
Customer service is said to be on-point at the hotel. Many guests praise the hotel's front desk staff, reporting that friendly and helpful employees are present and available at all times.
Swiss breakfast goes down a treat.
Guests staying at the hotel can tuck into a Swiss-style breakfast each morning. Offering cold meats, cheeses, fruits, muesli and much more, guests paying extra for the early morning meal report that it's worth it.
Compact rooms prove challenging.
According to reports, guestrooms at the hotel are on the small side. Past guests have struggled to get around, often bumping into furnishings. Meanwhile, luggage storage space is said to be lacking, further condensing the size of the room and leading to more struggles.
Local neighbourhood not all that pleasant.
Although conveniently located for exploring many of Ottawa's most popular attractions, the hotel is said to be located in a neighbourhood that less than pleasant. With vagrancy common in the area, past guests recommend avoiding Daly Avenue if you wish to elude the worst part of the neighbourhood.
Parking arrangements receive criticism.
Guests arriving at the hotel by car are often disappointed by the hotel's parking arrangements. Reports indicate that guests are expected to park away from the hotel in what basically amounts to on-street spots. Furthermore, parking is said to be limited, meaning you'll have to arrive early if you want to find a parking spot.