Sheraton Ottawa Hotel, Canada - www.trivago.ie

Sheraton Ottawa Hotel (Ottawa, Canada)

Sheraton Ottawa Hotel (Ottawa, Canada)

About Sheraton Ottawa Hotel

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym

Location

150 Albert Street, K1P 5G2, Ottawa, Canada

Rating overview

8.5
trivago Rating Index® based on 1477  reviews from:
  • Location
    Excellent  8.8 / 10
  • Rooms
    Very good  8.0 / 10
  • Service
    Excellent  8.7 / 10

Positive Reviews

positive:

Close to Parliament Hill

If you are visiting Ottawa for leisure purposes and therefore are wanting to explore the area this is a fantastic location. Parliament Hill, ByWard Market, Sparks Street, the art museum and the canal are all less than a mile from here. For those arriving by car there is parking available and a valet service to take the hassle away for you. Staff are very knowledgeable about the surrounding area and are happy to provide directions or recommendations.

positive:

Sleep like a baby

The rooms are spacious, well-decorated and have all the amenities you would expect from a hotel of this calibre. The beds are extremely comfortable with good quality linens used and guests have referred back to their excellent night’s sleep whilst staying here.

positive:

Swim a few laps

There is an on-site swimming pool and this is an adequate size to swim some short lengths. For those wanting to stay fit whilst away from home there is also a small gym.


Negative Reviews

negative:

Street noise

Due to its central location some street noise may be heard especially on lower levels. If you are a light sleeper it may be worth requesting a higher floor.

negative:

Take the stairs

There have been lots of reports of some of the elevators being out of action and constantly having to be repaired. This then puts pressure on the remaining ones and queues can quickly start to form.

negative:

Service could be improved

Whilst service is adequate it has not really wowed any of the guests and they feel it could be improved significantly. Things like long wait times in the restaurants and changes to opening times that were not advertised in advance.


All amenities

Hotel facilities
  1. Business centre
  2. Express check-in
  3. Lift
  4. Gym
For children
  1. Cot
Accessibility
  1. Wheelchair accessible
  2. Accessible hotel
  3. Accessible bathroom
  4. Accessible parking
Room facilities
  1. Ironing board
  2. Openable windows
  3. Television
  4. Hairdryer
Sports facilities
  1. Boat rental
  2. Bike rental
  3. Fitness
  4. Horse riding

Cleanliness policies

  • New safety protocols
  • Safe distance
  • Hand sanitizer provided

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