Premier Inn London Southwark (Southwark Station) Hotel

This hotel stands out for its exceptional location, providing unparalleled access to London's vibrant South Bank and major transport links, making it an ideal choice for sightseers, families, and business travelers seeking convenience and value. Its modern design and consistent cleanliness contribute to a comfortable stay, while the highly praised comfortable beds ensure a restful night's sleep. The hotel's proximity to Southwark tube station and walking distance to iconic landmarks like the London Eye makes it a perfect base for exploring the city. To maximize your experience, consider arriving early for breakfast to avoid peak times and ensure the best selection, and be aware that Wi-Fi can be unreliable, so plan for alternative connectivity if essential.

Facilities & Amenities
Guests generally find the hotel's facilities practical and well-maintained. The availability of vending machines for snacks and drinks is appreciated, and the luggage storage service proves highly convenient for early arrivals or late departures. While the hotel features an adjoining bar and restaurant, some guests note that the TV channels in rooms are limited. The air conditioning system is effective in maintaining comfortable room temperatures, though some guests found the temperature control to be somewhat restrictive. The showers are consistently praised for their quality, though a few guests noted that the high tub could be challenging to navigate. Most rooms are equipped with essential amenities like tea and coffee making facilities, contributing to guest comfort.

Cleanliness & Room Comfort
The hotel consistently receives high marks for its cleanliness, with many guests describing rooms as spotless and well-maintained. The comfortable beds are a standout feature, frequently highlighted for ensuring a great night's sleep. Rooms are generally quiet, benefiting from good soundproofing, even those near the bar or facing the street. While many find the rooms to be of a good size, especially for a city hotel, some family rooms are noted as being on the smaller side. The bathrooms are clean and modern, typically providing shampoo and hand wash, though body lotion is not usually included. Guests appreciate the effective blackout curtains for light control, but some basement rooms are reported to lack natural light and occasionally have an unpleasant smell.

Dining & Food Quality
The hotel's breakfast is a significant topic among guests, often praised for its variety and the convenience of the "kids eat free" policy. Most guests find the breakfast to be a good start to the day, with options ranging from traditional English fare to continental choices, including vegan options. However, feedback on food quality is mixed; while many enjoy it, some report that hot food items can be cold or that popular items like pastries, sausages, or hash browns run out, especially during busy periods. The restaurant adjoining the hotel is convenient for evening meals, though some guests find it expensive and service can be inconsistent, with occasional long queues for both breakfast and dinner.

Location & Accessibility
The hotel's central location is overwhelmingly praised as its strongest asset. It is exceptionally close to Southwark tube station, often just a two-minute walk, providing easy access to the Jubilee line for quick travel across London. Waterloo station is also conveniently located within a 5-10 minute walk, offering further transport options. Guests appreciate being within walking distance of major attractions such as the London Eye, Westminster, the Southbank Centre, and Borough Market. The surrounding area is described as safe and vibrant, with numerous restaurants, pubs, and convenience stores like Tesco Express and Sainsbury's nearby, enhancing the overall guest experience.

Staff & Service
The staff at the hotel are consistently described as friendly, helpful, and accommodating, contributing significantly to a positive guest experience. The check-in process is generally smooth, with many guests utilizing the efficient self-check-in kiosks. Staff are often commended for their willingness to assist with requests, such as room changes or providing directions. The luggage storage facility is a much-appreciated service, allowing guests to explore the city unencumbered before check-in or after check-out. While the hotel staff generally receive high praise, some guests have noted inconsistencies with service in the restaurant, particularly during busy breakfast times, and a few isolated incidents of unhelpful or rude interactions with specific reception staff regarding issues like Wi-Fi or early check-in fees.

Additional Information
Guests should be aware that room cleaning is typically provided only upon request for longer stays, rather than daily, which some guests found surprising. While the hotel offers Wi-Fi, many reviews indicate that the free service is poor and unreliable, often prompting guests to purchase an "Ultimate" upgrade, which also receives mixed reviews regarding its effectiveness. The hotel offers an early check-in option for an additional fee, which can be useful for guests arriving before the standard check-in time. In instances of lost items, the hotel's lost and found service has been praised for its efficiency in returning forgotten belongings, though some experiences have been less positive regarding the condition of returned items.