Leonardo Hotel Edinburgh Haymarket

This hotel is a popular choice for its excellent proximity to Haymarket Station, serving as a convenient hub for public transportation, including trams and buses, making it ideal for sightseers and business travelers exploring the city. Guests frequently highlight the hotel's overall cleanliness, the comfort of its beds, and the generally friendly demeanor of the staff. Its central location allows for easy access to various attractions and dining options, appealing to couples and families looking to explore Edinburgh on foot or via transit. To enhance your stay, consider utilizing the extensive public transport network right outside the hotel, and be aware that some rooms may experience street noise.

Facilities & Amenities
The hotel offers convenient on-site parking, which is a significant advantage for many guests, though availability can be limited during peak times. While the elevators are available, some guests have noted they can be slow, leading to reliance on stairs. Free Wi-Fi is consistently available and reliable throughout the property. Guests appreciate the presence of coffee machines and water dispensers in the lobby area. A gym is also available for guest use, though specific details about its equipment are not widely mentioned. The hotel's common areas, including the lobby and bar, are generally described as light and airy, providing comfortable spaces for guests.

Cleanliness & Room Comfort
Guests generally find the rooms to be spacious and clean, with many praising the comfortable beds and pillows for ensuring a restful night's sleep. Air conditioning is available and appreciated, though some guests have experienced issues with temperature regulation or found rooms to be too cold. In-room amenities often include coffee and tea making facilities, and some rooms feature a mini-fridge. However, feedback on bathrooms is mixed; while some are described as clean, others are noted as dated or in need of renovation, with issues such as leaky showers, poor water pressure, or high bathtubs that can be challenging to access. Noise from hallways and the street is a recurring concern for some guests, impacting overall quietness.

Dining & Food Quality
The breakfast buffet receives mixed reviews; most guests appreciate the variety of options, including both hot and continental selections. However, common complaints include hot food being lukewarm or cold, items running out frequently, and long queues at peak times due to the high volume of guests. Some guests found the breakfast experience chaotic and felt the staff struggled with replenishment. The restaurant and bar offer food and drink, but feedback on quality and value is varied, with some finding the offerings average or overpriced. Room service has also received some criticism regarding late delivery or cold food.

Location & Accessibility
The hotel boasts an excellent central location, being just a short walk from Haymarket Station, which provides direct access to the airport via tram and convenient connections to other parts of the city. Many popular attractions, including Edinburgh Castle, the Royal Mile, and Princes Street, are within walking distance, typically 15-25 minutes. The surrounding area offers a wide array of restaurants, pubs, and cafes, providing ample dining choices for guests. The availability of on-site parking is a significant convenience for those traveling by car, making it a well-connected base for exploring Edinburgh.

Staff & Service
The staff generally receive high praise for their friendliness, helpfulness, and attentiveness, particularly at the reception desk. Many guests highlight smooth check-in and check-out processes. Staff are often commended for going above and beyond to assist with requests, provide local tips, and address concerns promptly. However, some guests have noted inconsistencies with housekeeping, reporting that rooms were not serviced daily or that amenities like coffee and towels were not consistently replenished. While most interactions are positive, a few guests experienced less welcoming attitudes from some bar or breakfast staff during busy periods.

Additional Information
Guests should be aware that the hotel is undergoing ongoing construction nearby, which some reviews indicate can lead to noise and impact views from certain rooms. There are also recurring comments about the hotel's overall dated appearance in some areas, suggesting a need for refurbishment beyond the rooms. Some guests noted the absence of bottled water in rooms, which is unexpected for a hotel of this standard. Additionally, the hotel charges a fee for early check-in, a policy that some guests found inconvenient, especially after long journeys.