The Sebel Quay West Auckland is situated in the heart of Auckland and offers 4.5 star facilities which include a Jacuzzi and a sauna. Guests can choose between one and two bedroom spacious apartments with large private balconies overlooking the city. All guest rooms have complimentary Wi-Fi access as well as a fully-equipped modern kitchen. Guests can start their day in the on-site gym or take a dip in the indoor heated swimming pool. A concierge service is available and guests can make use of the hotels’ private parking for an additional fee. The Up Café, situated on the first level of the building, is open Mondays to Saturdays for breakfast and lunch. Guests can enjoy a drink from the house bar which is open on Thursday and Friday evenings. The Sebel Quay West Auckland is situated a short walk from the waterfront where guests will find a number of shopping opportunities and restaurants.
WiFi in lobby
Free WiFi
Pool
Spa
Parking
Pets
A/C
Restaurant
Hotel bar
Gym
The reception and cleaning staff have been praised by reviewers for their great customer service. Guests have reported that they found the staff to be very approachable and happy to offer their assistance with your luggage and anything else you may need.
Guests to the hotel enjoyed the many facilities on offer at this hotel. You can swim in the heated swimming pool and relax in the jacuzzi and sauna at the spa. The hotel also offers a great café where you can have breakfast and lunch.
Reviewers enjoyed the convenient location of this hotel. The hotel is in the CBD and there are a number of restaurants and bars a short walk away, you can also walk to the Sky Tower and Queen Street for some shopping.
Guests have reported that there is a lot of noise at this hotel. The sounds of the traffic on the street outside travels up into the rooms and you can hear the guests in the rooms next door to your room. Although this was an issue for some, most guests enjoyed their stay.
Reviewers have indicated that they found the apartments to be outdated. The appliances in the kitchen are quite old and there have been reports of the furniture being uncomfortable and dirty. The private bathrooms are also outdated with minor maintenance issues that need to be addressed.
Some guests have indicated that they were not happy with the quality of the beds and the sofa beds at this hotel. The mattresses are uncomfortable, the pillows are thin and there are no extra blankets available.
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