- Free WiFi
- Restaurant
- Hotel bar
See prices from 10 sites
from€89
4 Stars
See prices from 10 sites
from€89
See prices from 10 sites
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1 / 89
About The Old Custom House
Harbour and estuary view rooms
Book specific rooms to overlook the medieval harbour and the Camel Estuary.
All-day dining and local ales
Sample fresh local seafood and real ales at the on-site restaurant and traditional bar.
Paid public parking access
On-site parking is unavailable, though a public pay-and-display car park is located directly opposite the property.
Harbourfront location in Padstow centre
Walk less than 5 minutes to reach the town centre, the Rock ferry, and the Southwest Coast Path.
Pet-friendly accommodation and amenities
Bring your dog to stay in designated rooms equipped with welcome packs, treats, and bowls.
Historic building with many stairs
The property lacks a lift and features a complex layout with multiple staircases throughout the building.
Potential noise from local activity
Guest rooms may experience noise from the on-site bar, live music, or street activity due to the central harbour location.
The Old Custom House is a 4-star hotel located directly on Padstow's medieval harbour. This former customs house offers scenic estuary and harbour views from many of its 23 individually styled, en-suite boutique bedrooms. Guests can enjoy an award-winning breakfast, dine on fresh, local seafood, or visit the authentic pub serving local ales. Dedicated dog-friendly amenities are available, and there is an on-site beauty studio and hair salon. The hotel has a review score of 8.5 based on over 4,000 reviews, with location, experience, and atmosphere highlighted positively by guests.
Rooms
Double Room, Sea View
- 1 1 Double Bed
- Sleeps 2
- 192 sq ft
Double Room
- 1 1 Double Bed
- Sleeps 2
- 172 sq ft
Standard Double Room, 1 Double Bed
- 1 1 Double Bed
- Sleeps 2
- 172 sq ft
Standard Room, 2 Twin Beds, Non Smoking
- 1 2 Twin Beds
- Sleeps 2
- 172 sq ft
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Price trend
Based on lowest prices on trivago from the last 30 days
€184
€90
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Thu, 05/11/26
€114
Fri, 06/11/26
€120
Sat, 07/11/26
€180
Sun, 08/11/26
€137
Mon, 09/11/26
€89
Tue, 10/11/26
€111
Wed, 11/11/26
€92
Thu, 12/11/26
€110
Fri, 13/11/26
N/A
Sat, 14/11/26
€179
Sun, 15/11/26
€116
Mon, 16/11/26
€131
Tue, 17/11/26
€113
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€142
Thu, 19/11/26
€120
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N/A
Sat, 21/11/26
€183
Sun, 22/11/26
€123
Mon, 23/11/26
€120
Tue, 24/11/26
€115
Wed, 25/11/26
€149
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€182
Sat, 28/11/26
€184
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€119
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Sun, 06/12/26
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Mon, 07/12/26
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Tue, 08/12/26
€111
Wed, 09/12/26
€106
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Fri, 11/12/26
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€91
Mon, 14/12/26
€115
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Reviews
Excellent
based on 4,705 ratings from top
sites
This rating is from the trivago Rating Index (tRI), which combines guest ratings from top sites for a trustworthy result.Learn how the tRI works
sites
Review summary
Summarized by AI from 1,000+ reviews
This hotel is a charming and versatile retreat, ideal for couples, sightseers, and pet owners seeking a blend of old-world charm and modern comfort. Its exceptional location directly on the harbour front in Padstow provides immediate access to local attractions and picturesque views. The hotel distinguishes itself with its dog-friendly facilities, including welcome bags, ensuring a comfortable stay for furry companions. Guests consistently praise the warm and attentive staff and the diverse, delicious breakfast buffet, featuring cooked-to-order full English options. For a truly memorable experience, consider booking a room away from the bar area for a quieter ambiance.
Rated above average for Padstow
Guest reviews
Excellent71%
Very good18%
Good7%
Fair2%
Poor2%
Top amenities
- WiFi in lobby
- WiFi in rooms
- Restaurant
- Hotel bar
All amenities
Wellness
- Beauty salon
Property amenities
- Entrance hall/lobby
- Hairdresser
- Bar
- Non-smoking rooms
Room amenities
- Openable windows
- Television
- Central heating
- Desk
Hotel characteristics
- LGBTQ+ friendly
For children
- Kid meals
Location
South Quay, Padstow, PL288BL, United Kingdom
Distance from The Old Custom House
- 0.3 km from Padstow (City center)
- 0.6 km from Prideaux Place
- 7.9 km from Nine Maidens Stone Row
- 9.1 km from Bedruthan Steps
- 12.7 km from Pencarrow House
- 14.5 km from Boscarne Junction
- 15.2 km from Screech Owl Sanctuary
- 16.5 km from Bodmin Jail
- 17.1 km from Newquay Zoo
- 17.7 km from Bodmin and Wenford Railway Station
- 18.9 km from Tintagel Old Post Office
- 109.6 km from Exeter Airport
Explore nearby attractions
Property info
South Quay, Padstow, PL288BL, United Kingdom
Frequently Asked Questions about The Old Custom House
Is there a pool area at The Old Custom House?
No, The Old Custom House doesn’t offer pool areas.
Are pets allowed at The Old Custom House?
No, The Old Custom House doesn’t allow pets.
Is parking available at The Old Custom House?
No, The Old Custom House doesn’t provide parking.
What time is check-in and check-out at The Old Custom House?
Check-in at The Old Custom House is available from: . Check-out time is by .
Where is The Old Custom House located?
The Old Custom House is located at South Quay, PL288BL, Padstow, United Kingdom.
The prices and availability we receive from booking sites change constantly. This means you may not always find the exact same offer you saw on trivago when you land on the booking site.
