Hotel Sofitel Biarritz le Miramar Thalassa Sea & Spa (Biarritz, France)

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Hotel Sofitel Biarritz le Miramar Thalassa Sea & Spa (Biarritz, France)

About Sofitel Biarritz le Miramar Thalassa Sea & Spa

Sofitel Biarritz Le Miramar Thalassa is a 5 star hotel, overlooking the Miramar beach and the Gulf of Gascony, 10 minute's walk from the centre of Biarritz.. Guests can choose from 126 luxury rooms and suites, all enjoying terraces, en-suite bathrooms and complimentary Internet access. Sofitel Biarritz Le Miramar Thalassa is a luxurious base from which to enjoy all that Biarritz has to offer, and itself gives guests wonderful amenities including a large heated seawater swimming pool, a health spa with an indoor pool, solarium sauna and whirlpool spa. The fitness centre offers comprehensive health and exercise facilities, while the beauty and hairdressing salons can transform and inspire you. For business guests there are 4 fully equipped meeting rooms. Local and international cuisine is available in the 2 restaurants, and the 2 bars offer easy and elegant relaxation. The Phare de Biarritz is a lighthouse from which to survey the scene. A range of private tours can be found.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym

Location

13 rue Louison Bobet, 64200, Biarritz, France

Rating overview

8.5
trivago Rating Index® based on 1000  reviews from:
  • Hotels.com(8.5/10),
  • Location
    Excellent  9.2 / 10
  • Rooms
    Very good  8.2 / 10
  • Service
    Very good  8.3 / 10

Positive Reviews

positive:

Good Location.

This hotel is just outside Biarritz, 10 minutes' walk from the centre: a quiet location, not too far out. The five stars indicate the quality and fitting in the bathrooms, and room furnishings and the comprehensive facilities available for the use of guests.

positive:

Ask for a View.

Rooms with a sea view are very much to be sought after, and the hotel parking is a great convenience. The beach is readily accessible, and when the weather is not ideal one can use the hotel's pools as well as the fitness centre.

positive:

Helpful.

Guests with an allergy problem were impressed that their pre-ordered instructions for making the room safe had already been carried out, unlike their experience with other hotels. In general the staff were found to be helpful.


Negative Reviews

negative:

Not Value.

The breakfast was a disappointment, even compared with other hotels of the same chain in France. Whilst parking with the hotel is a convenience, there is cheaper parking nearby. A guest described the room as “like a motel room in a dying town”.

negative:

Unhelpful.

This is an expensive hotel, and a number of guests felt that staff quality was not great: they seemed not to understand what was required unless one spoke in French. When room service took nearly an hour to deliver morning coffee it was not appreciated, but when the staff member started to argue about it that was totally unacceptable.

negative:

Narrow Escape.

Overall this hotel is let down by the lack of service: a guest who had to cancel their booking and gave 24 hours' notice, found there was no refund available. Guests who booked car hire through reception found there was no booking when they got there, and the price at the car hire location was not much more than half what they had been quoted at the hotel.


All amenities

Wellness / Spa
  1. Beauty salon
  2. Steam room
  3. Massage
  4. Sauna
Property amenities
  1. Business centre
  2. Entrance Hall/lobby
  3. Express check-in
  4. Lift
For children
  1. Cot
  2. Childcare
  3. Kids stay for free
Room amenities
  1. Balcony (upon inquiry)
  2. Bathtub (upon inquiry)
  3. Openable windows
  4. Television
Sports facilities
  1. Bike rental
  2. Fitness
  3. Surfing
  4. Hiking trail
Theme / Type
  1. Convention hotel
Accessibility
  1. Accessible hotel
  2. Accessible bathroom

Arrival / Departure

  1. Check in: 16:00
  2. Check out: 12:00

Contact

13 rue Louison Bobet , 64200 , Biarritz , France
Telephone: +33(5)59413000 | Fax: +33(5)59247720 | 

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