Hotel Sofitel Auckland Viaduct Harbour (Auckland, New Zealand)

Hotel Sofitel Auckland Viaduct Harbour (Auckland, New Zealand)

About Hotel Sofitel Auckland Viaduct Harbour

Situated on the edge of the water, Hotel Sofitel Auckland Viaduct Harbour is an elegant hotel surrounded by the area’s popular bars and restaurants. Many of this hotel’s luxuriously appointed rooms boast great harbor views and all include balconies, minibars, air conditioning, LCD TVs, Sofitel MyBeds and marble bathrooms with deep soaking tubs and separate rain showers. The hotel benefits from an on-site gym, spa, sauna, steam room and 20m indoor pool. There is also a business center and Wi-Fi and parking are available for additional charges. Lava Dining and 21 Viaduct Café are both on-site, serving up a range of meals, snacks and drinks throughout the day. Sofitel Auckland Viaduct Harbour is surrounded by dining and entertainment and is only a 10-minute walk to many attractions, like Auckland Fish Market, New Zealand Maritime Museum, Victoria Park and the Sky Tower. Aotea Square is a 20-minute stroll away.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym


21 Viaduct Harbour Avenue, 1010, Auckland, New Zealand

Rating overview

  • Location
    Excellent  9.0 / 10
  • Rooms
    Excellent  8.9 / 10
  • Service
    Excellent  9.0 / 10

Positive Reviews


The beds ensure a dreamy sleep

Plush and comfortable, the Sofitel MyBeds at Sofitel Auckland Viaduct Harbour will help you drift off with ease. Many well-rested guests have commented on the superior comfort that they enjoyed while staying at this popular hotel and were impressed with the great beds and luxury linens.


Set in a beautiful location

Situated right on Viaduct Harbour, this hotel affords excellent views and convenience to many attractions and waterside restaurants. Many guests enjoyed strolling along the harbor and taking in the surroundings at leisure.


Fantastic staff make all the difference

Welcoming and thoughtful, the staff at this hotel is well trained to the highest standards, ensuring that your every need is catered for. Many satisfied guests comment on the efficiency and professionalism of team members who go out of their way to take great care of their guests.

Negative Reviews


Construction nearby has disrupted some guests

Unfortunately, there have been reports of intensive construction work going on around the hotel. This is likely to be a temporary issue and seems to be impacting numerous areas around the city but a number of guests were disrupted. Others have mentioned that the hotel's soundproofing was relatively effective.


Parking charges are high

A small number of guests have mentioned that they were disappointed in having to pay a high charge for parking at Sofitel Auckland Viaduct Harbour. Those who have voiced their frustration comment that they would prefer the charge to be lowered or worked into their room cost.


The TV quality can be poor

A handful of guests have experienced a fuzzy" picture on their televisions at this hotel. While this was frustrating for some, it did not negatively impact their overall experience.

All amenities

Wellness / Spa
  1. Beauty salon
  2. Steam room
  3. Sauna
  4. Hot tub
Hotel facilities
  1. Business centre
  2. Café
  3. Entrance Hall/lobby
  4. Express check-in
For children
  1. Cot
  2. Childcare
  3. Kids stay for free
  1. Wheelchair accessible
  2. Accessible hotel
  3. Accessible bathroom
  4. Teleprinter
Room facilities
  1. Balcony (upon inquiry)
  2. Bathtub (upon inquiry)
  3. Shower
  4. Ironing board
Sports facilities
  1. Bike rental
  2. Fitness
  3. Hiking trail
Food and beverage
  1. Diabetic food

Arrival / Departure

  1. Check in: 14:00
  2. Check out: 11:00


21 Viaduct Harbour Avenue , 1010 , Auckland , New Zealand
Telephone: +64(9)9099000 | Fax: +64(9)9099001 | 

Cleanliness policies

  • New safety protocols
  • Safe distance
  • Doctor on site

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