Hotel Riu Palace Tres Islas

The hotel is highly regarded for its exceptional staff, delicious and varied food, and impeccable cleanliness. Its signature feature is its stunning location with direct access to a long sandy beach and its setting within a natural park amidst dunes. This makes it an ideal destination for relaxation seekers, couples, and the older generation looking for a tranquil escape. Many repeat visitors highlight the hotel's enduring charm and familiar atmosphere. While some guests note it might be less suited for younger guests seeking extensive entertainment, families can still enjoy the spacious accommodations and convenient beach access. To enhance your stay, guests are advised to be aware of early morning sunbed reserving practices and to consider the all-inclusive option for maximum convenience, given the hotel's somewhat remote setting. Requesting a room with a sea view is highly recommended for breathtaking vistas.

Facilities & Amenities
The hotel provides a variety of facilities aimed at guest comfort and leisure. Guests can enjoy both a heated swimming pool and a cooler one, both well-maintained, though some find the heated pool still a bit cool. The jacuzzi areas, including outdoor options, offer a relaxing retreat. A fitness center is available, though some equipment is reported as dated or occasionally out of order. While a spa is on-site, some guests experienced it being closed during their stay or encountered issues with booking and the temperature of its jacuzzis. The lifts are a frequent topic of discussion, often described as old, slow, and prone to malfunctions, sometimes leading to queues or guests opting for the stairs. Free Wi-Fi is widely available and generally reliable throughout the property. Convenient shops are located within the hotel for essentials. Most guests appreciate the ample availability of sunbeds around the pools, though a common issue is early morning reserving by other guests.

Cleanliness & Room Comfort
Guests consistently commend the spotless cleanliness maintained throughout the hotel, including the rooms. The spacious rooms are generally found to be comfortable, with many boasting stunning sea views that significantly enhance the overall experience. Most guests report comfortable beds, though a few found them too firm, noting that toppers were readily available upon request to improve comfort. While the overall decor is described as dated or traditional, many guests appreciate its charming, nostalgic ambiance. Bathrooms are typically spacious, though some guests suggest they could benefit from modernization, with occasional issues noted regarding shower functionality or bath plugs. Some reviews mention minor noise levels from corridors or wind, but generally, rooms are considered quiet and conducive to relaxation. In-room amenities like kettles and fridges are appreciated, though some guests experienced inconsistent replenishment of tea, coffee, and water.

Dining & Food Quality
The dining experience receives widespread praise, with guests frequently describing the food as excellent, plentiful, and offering great variety. The buffet style meals, including breakfast and dinner, are highlighted for their quality, with many appreciating the freshly cooked options at live cooking stations. Breakfast includes a wide selection, from omelettes to sparkling wine, though some guests noted the absence of fresh orange juice and expressed mixed opinions on coffee quality. Dinner buffets are generally well-received, but a few guests found the dessert options repetitive or some dishes not consistently hot. The all-inclusive package is considered good value by most, providing a comprehensive selection of food and drinks, though some guests felt the choice of branded alcoholic beverages was limited compared to other "Palace" hotels. The a la carte restaurant offers a refined alternative, with many enjoying the sophisticated dishes, while a few had mixed experiences with ambiance or service.

Location & Accessibility
The hotel's location is consistently highlighted as a major draw, offering direct access to a beautiful, long sandy beach and situated within a natural park surrounded by dunes. This provides an ideal setting for relaxation and long walks along the coastline. While the hotel is in a somewhat remote location with little else immediately surrounding it, guests find it easy to access the nearby town of Corralejo. A bus stop is conveniently located a short walk away, providing an affordable 10-minute ride into town. Alternatively, a taxi to Corralejo typically costs around 10 euros. Some guests enjoy the approximately 45-minute to one-hour walk along the beach to reach the town. Parking is available and generally found to be ample and free, which is a significant advantage for those with rental cars.

Staff & Service
The staff at the hotel consistently receive glowing reviews, described as exceptional, amazing, friendly, helpful, and attentive. Guests frequently commend their professionalism and willingness to go above and beyond to ensure a pleasant stay, often creating a welcoming, family-like atmosphere. The check-in process is generally smooth, though a few guests reported longer waits. Housekeeping is praised for its daily efficiency and maintaining spotless cleanliness in rooms. Bar staff and restaurant staff are noted for their attentive service, quickly serving drinks and clearing tables. While most experiences are overwhelmingly positive, a very small number of guests reported isolated instances of perceived rudeness or issues with specific all-inclusive drink policies. Overall, the dedication of the staff is a recurring theme, significantly contributing to guest satisfaction.

Additional Information
Many guests note that the hotel, while well-maintained and spotlessly clean, has a dated or traditional decor, which some find charming and nostalgic, while others feel it is in need of a refurbishment. A common recurring issue mentioned is the practice of sunbed reserving by guests early in the morning, despite hotel policies against it. The hotel is popular among repeat visitors, with some having returned for decades, highlighting a strong sense of loyalty and familiarity. Some guests on half-board packages expressed a desire for water to be included with dinner, as it is available at breakfast. The hotel offers rewards program benefits for loyal guests. While the hotel is generally quiet, some guests noted that the evening entertainment, though high-quality, might not appeal to everyone, and there are limited activities for younger guests.