Premier Inn London Hammersmith

The hotel is highly regarded for its convenient location, offering excellent accessibility to London's public transport network, making it a suitable base for various types of travelers. Its proximity to Ravenscourt Park tube station is a significant advantage, placing guests within easy reach of central London attractions and business districts. The staff consistently receive praise for their friendly, helpful, and professional demeanor, contributing positively to the guest experience. While the hotel's general condition is noted as dated by some, most guests appreciate the comfortable beds and the overall value for money. It is particularly well-suited for sightseers and business travelers seeking an accessible and affordable option, as well as solo travelers looking for a convenient base. Families may also find it suitable, though some room-related issues have been noted. To enhance your stay, consider requesting a room on a higher floor for better views, and be prepared for potential variability in room condition.

Facilities & Amenities
The hotel, a converted office block, is frequently described as dated and in need of refurbishment, with many guests noting its worn appearance. Despite this, essential amenities are generally available. Wi-Fi connectivity is provided, though some guests experienced slower speeds. While there is no mention of a swimming pool or fitness center, air conditioning is present in rooms, which is appreciated, though some found its heating and cooling balance inconsistent. Guests also note the provision of an iron and ironing board for convenience. However, the lifts are a recurring concern, with reports of them being unreliable, slow, or having non-functioning lights, causing inconvenience, especially for guests on higher floors. Some rooms also lack the ability to open windows, which can affect ventilation.

Cleanliness & Room Comfort
Guest feedback on room cleanliness and comfort is mixed, with many praising the comfortable beds and cosy pillows that ensure a good night's sleep. However, a significant number of reviews highlight issues with the overall condition and cleanliness of the rooms. Some guests reported dirty carpets, peeling paint, rotten skirting boards, and general signs of disrepair, with a few even mentioning severe cleanliness issues like mould or stains. Rooms are often described as small or cramped, and lighting can be poor. The bathroom areas frequently receive negative comments regarding black mould, damaged fixtures, weak water pressure, and inconsistent hot water supply. Noise from adjacent rooms, hallways, or external sources like air conditioning units and dripping windows is also a concern for some, impacting sleep quality.

Dining & Food Quality
The hotel's dining experience receives varied feedback. Most guests commend the breakfast, describing it as excellent with a good variety of hot and cold options, and generally good quality. The buffet style is appreciated, and many find it to be good value. However, some significant issues were reported, particularly concerning the coffee machine being frequently out of order, leading to a lack of hot beverages. Dinner service in the restaurant is often criticized for being slow and understaffed, with food arriving randomly or cold. Menu availability can also be an issue, with certain items, including vegetarian options, being unavailable. Some guests found the dinner to be underwhelming or overpriced, contrasting with the generally positive reception of breakfast.

Location & Accessibility
The hotel boasts an excellent location for exploring London, being incredibly accessible and situated in a generally quiet area. It is just a short walk, typically around five minutes, from Ravenscourt Park tube station on the District Line, providing convenient access to central London and major attractions like the Hammersmith Apollo. The hotel is also well-connected to the Hammersmith bus station and other tube lines. Guests appreciate the proximity to various shops and restaurants on King Street, as well as the ability to walk to the Thames. While the location is highly praised, some guests note that Ravenscourt Park tube station lacks escalators or lifts, which can be challenging with luggage. Parking is available on-site but is frequently described as expensive.

Staff & Service
The staff at the hotel consistently receive high praise for their friendliness, helpfulness, and professionalism. Guests frequently highlight their welcoming demeanor upon arrival and their efficiency during the check-in and check-out processes. Many reviews commend individual staff members for going above and beyond to assist with requests, provide local recommendations, and maintain a positive atmosphere despite the hotel's noted age. The team is often described as attentive and responsive, working hard to ensure guest satisfaction. However, some guests experienced issues with understaffing, particularly in the restaurant, leading to slow service. A few isolated incidents of unhelpful or disinterested staff were reported, but the overwhelming sentiment is one of appreciation for the dedicated and attentive service provided by the majority of the team.