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    Hotel Phoenix Copenhagen (Copenhagen, Denmark)

    Hotel Phoenix Copenhagen (Copenhagen, Denmark)

    About Phoenix Copenhagen

    Phoenix Copenhagen is one of Copenhagen's most extravagant hotels. Between 2016 and 2018, the hotel, including the lobby, hall, rooms and suites, meeting rooms, and restaurant, underwent a magical transformation; a thorough renovation that contributes to a unique hotel experience and an exquisite touch of luxury. The hotel has one of the best central locations in Copenhagen, just a few minutes' walk from Amalienborg Palace, the Royal Theatre, the shopping street 'Strøget,' and the metro. Phoenix Copenhagen has 213 rooms and offers free Wi-Fi throughout the hotel. As a guest at Phoenix Copenhagen, you can wake up in a historic building. A building that, along with Amalienborg and the Marble Church, has been a centerpiece of Copenhagen's elegant life for several hundred years. All 213 elegant rooms offer luxury beds, plenty of natural light, and a subdued style of soft, gray-brown hues and mother-of-pearl colors. Phoenix Copenhagen features nine room categories, some with views of the famous Bredgade, the copper dome of the Marble Church, and a serene atmosphere on the private terrace in the courtyard.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool(Unavailable)
    • Spa(Unavailable)
    • Parking
    • Pets
    • A/C(Unavailable)
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    8.4
    trivago Rating Index® based on 11038  reviews from:
    • Hotels.com(9.0/10),
    • LocationExcellent  (9.2 / 10)
    • RoomsOkay  (6.9 / 10)
    • ServiceVery good  (8.1 / 10)
    • CleanlinessVery good  (8.2 / 10)
    • Value for moneyFair  (7.0 / 10)

    Positive Reviews

    positive:

    Helpful and courteous staff

    You are likely to find a warm welcome at this hotel, according to most reviewers, Of course, not everyone agreed, but most guests had positive things to say about the hotel personnel describing them as friendly and efficient. The standard of cleanliness and housekeeping also won praise from many visitors.

    positive:

    Central location

    Phoenix Copenhagen enjoys a handy location in the city center. Many guests reported finding it easy to access to all the main sights on offer in the charming Danish capital. If you like taking strolls to discover the city, from this hotel it takes about 15 minutes on foot to reach the main shopping street, while the famous Freetown Christiania neighborhood is about 20 minutes' walk.

    positive:

    Bring the family, and your pooch

    Reviews from family groups staying at the hotel were generally positive, saying children were well catered for with upgrades to larger rooms available and occasional gifts for youngsters at check-in. Man's best friend can also tag along as the hotel operates a dog-friendly policy enabling pets to stay in guests' rooms with a little prior notice.


    Negative Reviews

    negative:

    Rooms not equally spacious

    The hotel promotes a wide range of room sizes and specifications, but there were reviewers who described their disappointment at the size of the standard rooms calling them cramped or too small when compared to those they had previously experienced in similar standard accommodation elsewhere.

    negative:

    Hotel needs a spot of updating

    Aging towels, dated furniture and tired bathrooms were among the issues mentioned by negative reviewers. Some guests suggested a bit of extra modernization could do wonders for the hotel.

    negative:

    Light sleepers disturbed by noise

    For some guests the central location meant their sleep was disturbed by street noise. A few travelers reported that windows in some rooms did little to shut out the noise, so if you're a light sleeper beware.


    All amenities

    Property amenities
    1. Business centre
    2. Café
    3. Entrance hall/lobby
    4. Express check-in
    5. Lift
    6. Gym
    7. Parking
    8. Terrace
    9. Porter service
    10. Pets allowed
    11. Hotel bar
    12. Conference rooms
    13. Non-smoking rooms
    14. Computer with Internet
    15. Restaurant
    16. 24-hour reception
    17. Snack bar
    18. Laundry service
    19. WiFi in public areas
    20. Room service
    21. 24-hour room service
    22. Doctor on site
    23. Car hire
    24. Concierge
    25. Free WiFi in public areas
    26. Valet parking
    27. Luggage storage
    28. Housekeeping
    29. Free WiFi
    30. Breakfast
    31. Regular disinfection
    32. Hand sanitizer provided
    33. Temperature screening
    34. Masks provided
    35. Safe distance
    36. Response protocol
    37. New safety protocols
    38. Cashless payment
    Room amenities
    1. Balcony
    2. Shower
    3. Ironing board
    4. Openable windows
    5. Television
    6. Hairdryer
    7. Central heating
    8. Minibar
    9. Satellite TV
    10. Desk
    11. Telephone
    12. Safe
    13. Cable TV
    14. WiFi
    15. Free WiFi (rooms)
    16. Flatscreen TV
    17. Closet
    Sports facilities
    1. Bike rental
    2. Fitness
    Hotel characteristics
    1. LGBTQ+ friendly
    Accessibility
    1. Accessible parking

    Arrival / Departure

    1. Check in: 15:00
    2. Check out: 12:00

    Contact

    Bredgade 37,  1260,  Copenhagen,  Denmark
    Telephone: +45(3)3959500 | Fax: +45(3)3339833 | 

    Frequently Asked Questions about Phoenix Copenhagen

    • Is there a pool area at Phoenix Copenhagen?

      No, Phoenix Copenhagen doesn’t offer pool areas.

    • Are pets allowed at Phoenix Copenhagen?

      Yes, Phoenix Copenhagen has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

    • Is parking available at Phoenix Copenhagen?

      Yes, Phoenix Copenhagen provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at Phoenix Copenhagen?

      Check-in at Phoenix Copenhagen is available from: . Check-out time is by .

    • Where is Phoenix Copenhagen located?

      Phoenix Copenhagen is located in Bredgade 37, 1260, Copenhagen, Denmark.

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