Hotel Petra

The hotel's prime central location is its most notable feature, offering unparalleled access to Copenhagen's historical and cultural landmarks. This makes it an excellent choice for sightseers and couples looking to explore the city on foot, with many attractions just a short walk away. The hotel also appeals to solo travelers and those seeking a quiet retreat, as it is situated on a peaceful street despite its central position. Guests frequently highlight the friendly and helpful staff as a major positive, contributing significantly to a welcoming atmosphere. Many appreciate the complimentary coffee, tea, and evening wine service, which adds a cozy and inviting touch to the common areas. While some rooms have been recently renovated, guests should be aware that ongoing renovations may cause some noise during the day. For a quieter stay, consider requesting a room facing the courtyard or on a higher floor.

Facilities & Amenities
The hotel offers several convenient facilities and amenities that enhance the guest experience. Many guests appreciate the availability of free Wi-Fi, though some report inconsistent connectivity in their rooms. A notable feature is the inviting coffee lounge or common area, which provides free coffee and tea throughout the day, often accompanied by snacks, creating a pleasant space for relaxation or work. An honesty bar is also available, and guests particularly enjoy the complimentary wine service offered in the evenings. For those looking to explore the city on two wheels, bike rental is available, though some guests noted the cost. The hotel provides a secure luggage room for convenience before check-in or after check-out. While the elevator is described by some as small and old, it serves its purpose. Some guests noted the absence of an iron, blow dryer, refrigerator, kettle, or safe within the rooms, which could be an inconvenience.

Cleanliness & Room Comfort
Feedback on cleanliness and room comfort is mixed, reflecting the hotel's ongoing renovation status. Many guests found their rooms to be clean and comfortable, with some praising newly renovated spaces and comfortable beds that ensure a restful night's sleep. However, a notable number of reviews mention issues with cleanliness, including reports of dirty rooms, stained towels, insects, and mold in bathrooms. Room sizes vary, with some guests finding them spacious while others describe them as small or extremely tiny, sometimes hindering movement. The bathroom condition also receives varied comments; some are nicely done with modern fixtures, but others are described as old, shabby, lacking shelf space, having slippery floor tiles, or experiencing issues like broken toilets, low water pressure, clogged drains, or stagnant water after showering due to poor design. Noise is a recurring concern, with guests reporting disturbances from ongoing renovation work, drilling, hammering, creaky elevators, hallway noise, and street noise from nightlife or early morning bin collections, particularly in street-facing rooms.

Dining & Food Quality
The hotel's dining and food quality, primarily centered around breakfast, receives varied feedback. Most guests who experienced the breakfast found it to be good, with some describing it as a nice and fresh spread offering an amazing variety of high-quality items in a pleasant Scandi-style dining room. Many appreciated the convenience of having free coffee and tea available throughout the day in the common area. However, some guests found the breakfast to be basic with limited options, and a few noted issues with items not being replenished or being served frozen. There were also comments that the breakfast was expensive for the quality offered, with some suggesting better value could be found elsewhere. It is important to note that during periods of renovation, breakfast service was sometimes unavailable. The hotel does not appear to have a full-service restaurant or bar beyond the common area and honesty bar.

Location & Accessibility
The hotel's central location is consistently highlighted as its strongest asset, making it exceptionally convenient for exploring Copenhagen. Guests praise its proximity to major attractions such as Rosenborg Castle, King's Garden, Nyhavn, Amalienborg Castle, and Strøyer Street, all within easy walking distance. The hotel is also well-situated near metro stations, providing excellent accessibility to other parts of the city. Despite being in the heart of the city, the hotel is often described as being on a quiet street, contributing to a peaceful stay. The surrounding neighborhood offers a variety of restaurants and supermarkets. While parking is available nearby, guests frequently note that it can be expensive, with both public and private options incurring significant costs. Some found it challenging to locate affordable parking spots.

Staff & Service
The staff and service at the hotel consistently receive high praise from guests. Many describe the team as friendly, helpful, welcoming, and attentive, contributing significantly to a positive experience. Guests appreciate the quick check-in process and the staff's willingness to assist with various requests, from providing local information to lending plug adapters. The availability of luggage storage is also frequently mentioned as a convenient service. While most interactions are positive, a few isolated incidents were reported, including a perceived lack of responsiveness to Wi-Fi issues and concerns regarding unauthorized room entry by staff or maintenance. Overall, however, the staff's dedication to providing good service and creating a welcoming atmosphere is a recurring theme in guest feedback, with many highlighting their professionalism and kindness.

Additional Information
The hotel is undergoing significant renovations, which is a frequently mentioned topic. While this has led to some noise disruption and dust during the day, it also means that some rooms are being updated and modernized. Guests should be aware that the hotel's appearance may vary between older and newly refurbished sections. A unique and appreciated hotel policy allows guests to decline daily room cleaning in exchange for a voucher that can be used at the honesty bar for drinks, including wine, promoting sustainability and offering a perk. Some guests noted the absence of a refrigerator or kettle in the rooms, which is a common observation. There were also isolated but serious reports of exposed live wires and other significant maintenance issues in some rooms, which guests found concerning.