Hotel Nikko Osaka offers contemporary hotel rooms in a striking high-rise building in Osaka, adjoining the Shinsaibashi subway station.
Guests rooms, located between the 10th and 30th floors, each features free Wi-Fi, a flat-screen TV, and air-conditioning. They also include a fridge, tea making facilities, and nightwear. There is an en-suite bathroom.
24-hour reception offers luggage storage and currency exchange. The hotel has a karaoke room, shopping area, hairdresser, and a beauty salon offering massage. Room service is available.
A Japanese buffet, international buffet, or café breakfast is available. Hotel Nikko Osaka operates several restaurants serving sushi, Japanese, Chinese, French and international cuisine. There is a Lobby Lounge café as well as the 31st floor Sky Cruiser cocktail bar, a piano bar and a tea lounge.
The Daimaru department store is just across the road. The Dotonbori area, popular for shopping and nightlife, is a ten-minute walk. Osaka Castle is 30-minutes away on the subway.
Department stores and Shinsaibashi shopping arcade are near to the hotel while the vibrant Dotonbori area is just a short walk away. The hotel is connected to the subway station, so when you do not want to walk it easy to explore all of Osaka.
Great choice of bars and restaurants
Guests like that they have such a wide choice of food available at the hotel, from a quick café breakfast in the Lobby Lounge to international cuisine and Japanese specialities. The Sky Cruiser cocktail bar is recommended for delicious drinks with wonderful city views.
Good customer service
Staff throughout the hotel are all very pleasant and friendly. They are all really helpful, being attentive and responsive to guests needs. You can expect to be very happy with the level of service that you receive here.
No English TV
While most guests do not watch much television while they are on holiday, some do like to watch a little, perhaps just to keep up with current events. Some are disappointed to find that there are no English speaking channels, even American channels being dubbed into Japanese.
Rooms in cities are often small and rooms in Japan even more so. While rooms are not particularly small by Japanese standards, guests still do find them to be on the small side. However, they do say that the space is used quite efficiently and they are comfortable.
Housekeeping need to pay more attention
While guests say that their rooms are lovely and clean when they arrive, they are not impressed with the daily housekeeping service. Guests say they may not take away rubbish, do not wash cups and do not replenish toiletries. The service could be improved.