Hotel Motel One Newcastle (Newcastle upon Tyne, United Kingdom)

Guests rave about the hotel's value for money, describing the cosy rooms as exceptionally clean and comfortable for the price, with very powerful showers, large televisions, strong wi-fi, and a high level of soundproofing to boot. The 24-hour One Lounge and its adjoining terrace also adds a great deal to guests' overall experience; the spaces are widely described as "lovely" and the cocktail menu as "brilliant."

The front desk staff are widely described as friendly, professional, and "always smiling," pleased to help guests with their sightseeing arrangements or plans for a night out. The continental breakfast buffet also gets high marks for its wide variety of healthy options.

Guests love the hotel's location just off Grey Street with its many restaurants and pubs. It is also within walking distance of the Quayside, cathedral, castle, and arena, to name just a few, and is well connected by metro and train as well.

While the majority of travellers cheerfully describe the rooms as compact or cosy, a more glum group says they are "too small," particularly the bathrooms, and find the level of furnishings too "basic."

Though the continental breakfast is popular, hungry guests expecting a cooked breakfast are disappointed (and most go to a very nearby pub instead). The parking is also off site, a bother for some with big cases.

Travellers have reported issues with heating and cooling system, and note that the windows do not open fully, resulting in a restless night.