Hotel Mercure Bergamo Centro Palazzo Dolci, Italy -

Hotel Mercure Bergamo Centro Palazzo Dolci (Bergamo, Italy)

Hotel Mercure Bergamo Centro Palazzo Dolci (Bergamo, Italy)

About Mercure Bergamo Centro Palazzo Dolci

Situated in the centre of Bergamo, Mercure Bergamo Palazzo Dolci is just a five-minute walk from the Gaetano Donizetti Theatre. This elegant four-star hotel is the best choice for travellers interested in Italian culture. All 88 modern and soundproofed rooms are decorated with light colours. Each is equipped with an LCD TV, safe, tea and coffee making facilities, and a minibar. The hotel features an indoor parking area, and a business centre. Free Wi-Fi access is available in all areas of the establishment. Furthermore, the 24-hour reception offers tours & ticket assistance, and laundry & dry cleaning services. L’Accademia Bar serves lavish wines, appetisers, cocktails and gourmet snacks. Meanwhile, the hotel’s buffet breakfast offers delightful Bergamese dishes. Mercure Bergamo Palazzo Dolci is just a ten-minute drive from the historic Bergamo Alta Centre. The Accademia Carrara di Belle Arti Di Bergamo is 1.9 kilometres away. Moreover, Bergamo Cathedral is three kilometres away.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym


Viale Papa Giovanni XXIII, 24121, Bergamo, Italy

Rating overview

trivago Rating Index® based on 2040  reviews from:
  • Location
    Excellent  9.0 / 10
  • Rooms
    Very good  8.3 / 10
  • Service
    Excellent  8.5 / 10

Positive Reviews


Convenient location for public transport.

Mercure Bergamo Palazzo Dolci has a very good location as a bus terminal is just nearby. The rail station is only a 15-minute walk away. Moreover, you can easily reach the beautiful Citta Alta by foot or by ride.


Breathtaking views of the lovely Citta Alta.

All rooms in the hotel have full-width balconies overlooking the majestic Citta Alta. You will never miss a piece of inspiration as the balconies also allow you to see the view of Bergamo streets.


Excellent reception and customer service.

The staff members at the front desk receive wide acclaim from the guests as they always readily provide relevant and helpful information. They speak fluently in English, and they always communicate in a very welcoming and pleasant manner.

Negative Reviews


Expensive and limited parking space.

The hotel has very limited parking space. Thus, you will have to park your vehicle at the nearby public car park for a slightly expensive rate. There are no discounts for the guests of the hotel. Remember that renting a car or bringing your vehicle is not a requirement because public transportation is easily accessible.


Rooms are too colourful.

Most of the furnishings in the room have bright purple and silver colours. Other rooms have ceilings and walls that are painted in blue. You might observe that the hotel’s decoration scheme clashes with the historic city of Bergamo. Always ask for a room that pleases your eyes.


Air conditioning system makes it difficult to sleep.

Either faulty or not working at all, some air conditioning in the rooms will not give you a proper sleep. Some has grids pointing directly at the bed, which meant you could wake up with chapped lips or worse, a cold. Upon checking in, give the front desk clear instructions about the room you prefer.

All amenities

Hotel facilities
  1. Entrance Hall/lobby
  2. Lift
  3. Car park
  4. Porter service
Room facilities
  1. Bathtub (upon inquiry)
  2. Openable windows
  3. Television
  4. Hairdryer
Wellness / Spa
  1. Hydrotherapy
  1. Accessible hotel
  2. Accessible bathroom
  3. Teleprinter
Food and beverage
  1. Diabetic food

Arrival / Departure

  1. Check in: 14:00
  2. Check out: 12:00


Viale Papa Giovanni XXIII , 24121 , Bergamo , Italy
Telephone: +390(35)227411 | Fax: +390(35)218008 | 

Cleanliness policies

  • New safety protocols
  • Regular disinfection
  • Safe distance

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