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Hotel Kilkenny (Kilkenny, Ireland)

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Hotel Kilkenny (Kilkenny, Ireland)

About Hotel Kilkenny

Hotel Kilkenny offers four-star accommodation and specialises in hosting guests for conferences, weddings and other special occasions. Each room includes free Wi-Fi, TV, en suite bathroom with a shower/tub combination, use of a hairdryer, complimentary bottled water and tea and coffee making facilities. The hotel offers concierge services, tours/ticket assistance and features an indoor swimming pool including a children’s pool, fitness centre, sauna, full spa service, conference space and meeting rooms, hair salon and wedding services. Daily breakfast is offered at a surcharge. Guests can also dine in the Taste Restaurant and relax in the Pure Bar which features a heated outdoor patio. Hotel Kilkenny is a 15-minute walk away from the Kilkenny Castle and Gardens. Talbots Tower and Butler House are also within 15-minutes’ walk. Kilkenny MacDonagh Station is a 5-minute drive or 25-minute walk away from the hotel.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool
  • Spa
  • Parking
  • Pets (Unavailable)
  • A/C(Unavailable)
  • Restaurant
  • Hotel bar
  • Gym

Rating overview

8.2
trivago Rating Index® based on 3498  reviews from:
  • Hotels.com(8.6/10)
  • LocationVery good  (8.1 / 10)
  • RoomsFair  (7.4 / 10)
  • ServiceVery good  (8.4 / 10)
  • CleanlinessExcellent  (8.7 / 10)
  • Value for moneyGood  (7.9 / 10)

Positive Reviews

positive:

Great dining experiences.

The hotel offers an extensive breakfast menu which many guests reported to be fresh and tasty. Favourable reviews were also extended to the restaurant, for both the quality of the food prepared as well as the attentiveness and friendliness exhibited by the staff.

positive:

Lovely location.

Hotel Kilkenny is well placed to take in the city sites as well as to visit and walk around the nearby countryside. The hotel is a 15-minute walk from the centre of town and the Kilkenny Castle. There are also many pubs, restaurants and cafes to visit in the city.

positive:

Great service.

Many guests felt welcomed at the hotel and commented that the staff were friendly, cheerful and sought to deliver a prompt service.


Negative Reviews

negative:

Lessons in hospitality required.

Some guests found the staff to be standoffish, discourteous and lacking in warmth. Some staff members were reportedly rude in their manner, held sour expressions and did not extend words of welcome or any friendly greeting to newly arrived guests. Service was not always prompt, and some guests were left waiting for long periods at reception as well as at the restaurant.

negative:

Smoke-free rooms smell smokey.

The rooms are advertised as smoke-free, however some guests reported that their room smelled of stale cigarette smoke. Other guests also reported an unpleasant smell but were unable to identify what it was. Complaints were also made about the standard of cleanliness. The bathrooms in particular were not always properly cleaned as evidence from the previous guests remained.

negative:

Noisy environment.

There hotel holds conferences, wedding parties and other special event occasions. Depending on the events booked in, you may have difficulty sleeping as the noise from celebrating guests can be quite loud and the sound proofing is not sufficient to keep the noise at bay.


All amenities

Wellness / Spa
  1. Beauty salon
  2. Massage
  3. Sauna
  4. Hot tub
  5. Body treatments
  6. Hot stone massage
Property amenities
  1. Entrance hall/lobby
  2. Express check-in
  3. Lift
  4. Gym
  5. Hairdresser
  6. Parking
  7. Terrace
  8. Hotel bar
  9. Indoor swimming pool
  10. Hotel safe
  11. Conference rooms
  12. Non-smoking rooms
Accessibility
  1. Wheelchair accessible
  2. Accessible hotel
  3. Accessible parking
Room amenities
  1. Balcony (upon inquiry)
  2. Bathtub (upon inquiry)
  3. Ironing board
  4. Openable windows
  5. Television
  6. Central heating
  7. Electric kettle
  8. Sitting area
  9. Safe
  10. WiFi
  11. Free WiFi (rooms)
  12. Coffee machine
Sports facilities
  1. Golf course
  2. Fitness
Theme / Type
  1. Convention hotel
Food and beverage
  1. Diabetic food

Arrival / Departure

  1. Check in: 16:00
  2. Check out: 12:00

Contact

College Road , Kilkenny , Ireland
Telephone: +353(56)7762000 | Fax: +353(56)7765984 | 

Frequently Asked Questions about Hotel Kilkenny

  • Is there a pool area at Hotel Kilkenny?

    Yes, Hotel Kilkenny offers 1 pool area.

  • Are pets allowed at Hotel Kilkenny?

    No, Hotel Kilkenny doesn’t allow pets.

  • Is parking available at Hotel Kilkenny?

    Yes, Hotel Kilkenny provides Parking, Accessible parking for guests.

  • What time is check-in and check-out at Hotel Kilkenny?

    Check-in at Hotel Kilkenny is available from: . Check-out time is by .

  • Where is Hotel Kilkenny located?

    Hotel Kilkenny is located in College Road, , Kilkenny, Ireland.