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    Hotel JEN Singapore Orchardgateway by Shangri-La (Singapore, Singapore)

    Hotel JEN Singapore Orchardgateway by Shangri-La (Singapore, Singapore)

    About JEN Singapore Orchardgateway by Shangri-La

    Relax by the rooftop pool and enjoy the views of Orchard Road at JEN Singapore Orchardgateway by Shangri-La. The four-star hotel is connected to the 313@Somerset shopping complex and has direct access to the Somerset MRT station. Free Wi-Fi is available in the rooms of the property. Accommodations are equipped with coffee and tea making facilities, an IPTV system, an iron with ironing board and an in-room safe. The hotel has a 24-hour fitness centre and the front desk are also open 24 hours a day. On-site parking is available for free and currency exchange services are also offered. JEN Singapore Orchardgateway by Shangri-La has two restaurants including a grab-and-go deli on-site as well as a bar and a lounge that serves speciality cocktails. ION Orchard shopping mall, Scotts Square and Wheelock Place are less than ten-minutes away from the hotel on foot. Clark Quay can be reached in 15 minutes using the metro.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Spa(Unavailable)
    • Parking
    • Pets (Unavailable)
    • A/C
    • Restaurant
    • Hotel bar(Unavailable)
    • Gym

    Rating overview

    8.9
    trivago Rating Index® based on 19923  reviews from:
    • Hotels.com(9.0/10)
    • LocationExcellent  (9.6 / 10)
    • RoomsVery good  (8.1 / 10)
    • ServiceExcellent  (8.8 / 10)
    • CleanlinessExcellent  (9.2 / 10)
    • Value for moneyGood  (7.9 / 10)

    Positive Reviews

    positive:

    Easy to get around

    The property is connected to a MRT station, Singapore's metro system, which makes it easy to get just about anywhere on the island. The hotel is located on Orchard Road where a number of shopping malls, restaurants and cafes can be found a short walk away.

    positive:

    Pool is really cool

    The hotel's rooftop pool is a real hit with travellers who rave about the views you can enjoy from the area. It was also noted that the pool is a decent size too and kept in a nice condition.

    positive:

    Bags stay free

    Don't worry if you are leaving late, the property offers free baggage storage for you. Visitors say this was a convenience as it allowed them to not have to worry about carrying their bags around town before heading out.


    Negative Reviews

    negative:

    Be prepared for multiple lifts

    Finding the lobby isn't exactly the simplest task in the world. Because the hotel is connected to a shopping centre, you will need to take two lifts to get there. Guests state that taking two elevators to get to your room can get a bit cumbersome after a while.

    negative:

    Spots can be missed

    While the property is fairly clean overall, a few travellers report that occasionally they would find an area in their room that wasn't tidied up properly.

    negative:

    Trouble in the bathrooms

    The design of the bathroom could be improved upon according to several visitors who note a lack of privacy for those who use the facilities is an issue. In addition to this, the bathrooms are also kind of small and do not have bath tubs.


    All amenities

    Property amenities
    1. Entrance hall/lobby
    2. Express check-in
    3. Lift
    4. Gym
    5. Parking
    6. Terrace
    7. Porter service
    8. Pool bar
    9. Outdoor swimming pool
    10. Conference rooms
    11. Non-smoking rooms
    12. Computer with Internet
    13. Restaurant
    14. 24-hour reception
    15. Snack bar
    16. Towels at the pool
    17. Laundry service
    18. WiFi in public areas
    19. Room service
    20. 24-hour room service
    21. Car hire
    22. Concierge
    23. Free WiFi in public areas
    24. Infinity pool
    25. Pool
    26. Luggage storage
    27. Housekeeping
    28. Free WiFi
    29. Breakfast
    30. Regular disinfection
    31. Hand sanitizer provided
    32. Temperature screening
    33. Masks provided
    34. Safe distance
    35. Response protocol
    36. Online check-in/check-out
    37. New safety protocols
    38. Cashless payment
    For children
    1. Cot
    2. Childcare
    Accessibility
    1. Wheelchair accessible
    2. Accessible parking
    Room amenities
    1. Balcony
    2. Bathtub
    3. Openable windows
    4. Television
    5. Electric kettle
    6. Air conditioning
    7. Desk
    8. Sitting area
    9. Safe
    10. Cable TV
    11. WiFi
    12. Free WiFi (rooms)
    13. Coffee machine
    Sports facilities
    1. Bike rental
    Food and beverage
    1. Diabetic food

    Arrival / Departure

    1. Check in: 14:00
    2. Check out: 12:00

    Contact

    277 Orchard Road,  238858,  Singapore,  Singapore
    Telephone: +65 67088888 | Fax: +65 68314332

    Frequently Asked Questions about JEN Singapore Orchardgateway by Shangri-La

    • Is there a pool area at JEN Singapore Orchardgateway by Shangri-La?

      Yes, JEN Singapore Orchardgateway by Shangri-La offers 2 pool areas.

    • Are pets allowed at JEN Singapore Orchardgateway by Shangri-La?

      No, JEN Singapore Orchardgateway by Shangri-La doesn’t allow pets.

    • Is parking available at JEN Singapore Orchardgateway by Shangri-La?

      Yes, JEN Singapore Orchardgateway by Shangri-La provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at JEN Singapore Orchardgateway by Shangri-La?

      Check-in at JEN Singapore Orchardgateway by Shangri-La is available from: . Check-out time is by .

    • Where is JEN Singapore Orchardgateway by Shangri-La located?

      JEN Singapore Orchardgateway by Shangri-La is located in 277 Orchard Road, 238858, Singapore, Singapore.

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