Hotel JEN Singapore Orchardgateway by Shangri-La (Singapore, Singapore)

The property is connected to a MRT station, Singapore's metro system, which makes it easy to get just about anywhere on the island. The hotel is located on Orchard Road where a number of shopping malls, restaurants and cafes can be found a short walk away.

The hotel's rooftop pool is a real hit with travellers who rave about the views you can enjoy from the area. It was also noted that the pool is a decent size too and kept in a nice condition.

Don't worry if you are leaving late, the property offers free baggage storage for you. Visitors say this was a convenience as it allowed them to not have to worry about carrying their bags around town before heading out.

Finding the lobby isn't exactly the simplest task in the world. Because the hotel is connected to a shopping centre, you will need to take two lifts to get there. Guests state that taking two elevators to get to your room can get a bit cumbersome after a while.

While the property is fairly clean overall, a few travellers report that occasionally they would find an area in their room that wasn't tidied up properly.

The design of the bathroom could be improved upon according to several visitors who note a lack of privacy for those who use the facilities is an issue. In addition to this, the bathrooms are also kind of small and do not have bath tubs.