The hotel offers convenient access to the Convention Center, which is right across from it, and guests can reach Disneyland within five minutes by car or a 20-minute walk. There is also an ART bus stop next to the hotel, which enables guests to easily navigate the entire city.
Guest like the variety of amenities available such as monitored parking, laundry facilities and the pool, sauna, and hot tub to relax in. Coupled with the in-room features such as the digital panel where you can charge several electronic devices at once, free coffee and tea and a refrigerator, you'll have everything you need.
Delicious dining options
Guests rave about the extensive breakfast buffet, which features fresh ingredients, Asian items and the ability to individualize your waffle and omelet orders. They appreciated the pleasant and efficient service and the fact that empty items were quickly being replaced with fresh dishes. Room service was also reported as being quick and tasty, with meals still being hot once delivered.
Elevators require patience
Guests recommended bringing a lot of patience along or the willingness to take the stairs, as the hotel elevators are very slow and small. They stated that a single trip from or to one's room can be anywhere from five to 20 minutes, which can add up quickly.
Only partially renovated
Some guests found their rooms to be not as updated as one would think after a renovation, because they noticed mold in the closets and bathrooms and stained carpets.
Housekeeping hit or miss
A few guests reported that their rooms were not made up when they first entered them after getting their keys, which was evident by food and clothing behind left behind from previous guests.