Gran Canaria Princess

This hotel offers a serene escape, distinguished by its adults-only policy, which fosters a calm and relaxing atmosphere, making it an ideal choice for couples, solo travelers, and friends seeking tranquility. Guests consistently highlight the hotel's exceptional cleanliness, spacious rooms, and well-maintained pool areas. While the culinary experience receives mixed reviews, the generally friendly staff and the hotel's effective sunbed policy contribute significantly to a positive stay. To enhance your visit, be prepared for potential waits for the lifts during peak hours, and consider bringing your preferred tea bags if you have specific tastes, as some amenities may vary.

Facilities & Amenities
The hotel boasts an impressive array of facilities designed for relaxation and enjoyment. The pool area is expansive and well-maintained, featuring both a heated pool and a cooler option, though some guests found the heated pool still a bit chilly. There are ample sunbeds and umbrellas, and a strict 10 AM policy for reserving sunbeds is enforced, which many guests appreciate for ensuring availability. The wellness area is a notable highlight, offering a tranquil space with jacuzzis, a sauna, a steam room, and comfortable Balinese beds. A gym is available, described as well-equipped, though some suggest it could benefit from heavier weights. Free Wi-Fi is consistently praised for its strong connection throughout the property, and in-room safes are provided at no extra cost. Guests should be aware that the lifts can be slow and limited, leading to occasional waits, and the policy for exchanging pool towels can be unclear.

Cleanliness & Room Comfort
The hotel consistently receives high praise for its cleanliness, with guests frequently describing rooms and common areas as spotless and well-maintained. Housekeeping staff are commended for their thorough daily service, ensuring rooms are refreshed and towels are changed regularly. The rooms themselves are generally spacious and airy, featuring large, comfortable beds that contribute to a restful night's sleep. Many rooms include a generous balcony, often offering pleasant views. However, some guests experienced fluctuating shower temperatures and inconsistent water pressure in the bathroom. While the overall ambiance is quiet, some guests noted occasional noise from the corridor or from housekeeping staff in the mornings. Additionally, some found the mattresses to be too soft, and a few mentioned the absence of certain amenities like body lotion or an iron.

Dining & Food Quality
Feedback on the hotel's dining experience is notably varied. While many guests appreciate the buffet style with its wide selection and themed evenings, others found the food to be repetitive, bland, or often served lukewarm. Breakfast generally receives more positive comments, with a good variety of options including fresh omelettes and fruits, though the juices and coffee are frequently criticized for their quality, with better options often requiring an additional charge. Desserts are a common point of disappointment, often described as tasteless, industrial, or lacking variety. The snack bars offer limited choices and can be inconveniently located. The all-inclusive drink selection is generally considered good value, with self-service options for beer, wine, and soft drinks, but some guests found the cocktails to be pre-mixed and limited, and noted that certain popular beverages were not included.

Location & Accessibility
The hotel boasts a central location, making it highly convenient for guests to explore the surrounding area. It is situated within a comfortable 10 to 15-minute walk to the beach, though some guests noted the path involves an incline. Numerous shopping centers, supermarkets, and entertainment hubs like the Yumbo Centre are also easily accessible on foot. For broader exploration, bus stops are conveniently located directly outside the hotel entrance, providing straightforward access to the airport and other popular destinations. While parking is available on-site, spaces are limited and can be difficult to secure, especially during busy periods, necessitating reliance on street parking. The hotel's accessibility to public transport is a significant advantage for guests wishing to travel without a car.

Staff & Service
The hotel's staff consistently receive high praise for their friendliness, helpfulness, and professionalism. Guests frequently commend the reception team for their efficient and welcoming check-in process, as well as their willingness to accommodate requests and resolve issues promptly. The housekeeping staff are highlighted for their meticulous attention to cleanliness and polite demeanor. In the dining areas, staff are generally described as attentive and hard-working, though some guests observed instances of demotivation. The entertainment staff are particularly noted for their enthusiasm and engaging activities, contributing significantly to a lively atmosphere. The enforcement of the sunbed policy by the pool attendant is also widely appreciated. Overall, the dedication of the staff to providing excellent service is a recurring theme, enhancing the guest experience.

Additional Information
The hotel's adults-only policy is a defining feature, creating a consistently calm and relaxing environment, which is frequently cited as a primary reason for guest satisfaction. The enforced sunbed policy, prohibiting early morning towel reservations before 10 AM, is a unique and highly appreciated aspect, ensuring fair access to pool loungers and reducing stress for guests. While the all-inclusive package is generally considered good value, some guests felt it was not truly comprehensive, with certain items like specific snacks or beverages requiring additional payment. Guests with dietary restrictions, particularly those with celiac disease, reported inconsistent experiences with food labeling and staff knowledge, advising proactive communication. The evening entertainment quality varies, with some shows receiving strong positive feedback, while others were considered less engaging.