DoubleTree by Hilton Milan

This hotel offers a comfortable and modern stay, distinguished by its spacious rooms and a practical location that, while not central, provides excellent tram connections to the city's main attractions. It is particularly well-suited for business travelers seeking reliable amenities and service, as well as sightseers and families who appreciate comfortable accommodations and convenient public transport access without the higher costs of a downtown hotel. Guests consistently highlight the hotel's overall cleanliness, the comfort of its beds, and the generally positive interactions with the staff. To make the most of your visit, guests recommend utilizing the efficient tram system for exploring the city and taking advantage of the hotel's secure parking if traveling by car.

Facilities & Amenities
The hotel provides a range of facilities designed for guest convenience and comfort. Many guests appreciate the availability of private parking, which is particularly useful for those traveling by car. The Wi-Fi connectivity is generally reliable, supporting both work and leisure needs. For those looking to stay active, a well-equipped fitness center is available. While some guests noted the absence of a swimming pool, the hotel offers other areas for relaxation, including a pleasant outdoor terrace. Additional conveniences such as ice machines and vending machines are also present, contributing to a hassle-free stay.

Cleanliness & Room Comfort
Guests frequently commend the hotel for its cleanliness and the overall comfort of its accommodations. The spacious rooms are a recurring positive, often described as modern and well-appointed. Many reviews highlight the comfortable beds and quality linens, ensuring a restful night's sleep. While most guests found the rooms to be quiet, some noted occasional issues with noise levels, particularly from neighboring rooms or external sources, and a few mentioned that windows did not always close perfectly. Some guests also reported that certain furnishings or carpets appeared dated, and there were isolated comments regarding minor maintenance concerns or occasional lapses in amenity replenishment, such as shampoo or coffee maker supplies.

Dining & Food Quality
The hotel's dining options receive mixed but generally positive feedback. The breakfast buffet is frequently praised for its variety and quality, offering a wide selection of both sweet and savory items, including scrambled eggs, fresh juices, and a range of breads and pastries. However, some guests found the breakfast offerings to be somewhat basic or felt it was not always worth the additional cost. The restaurant is generally well-regarded for its dinner service, with many guests enjoying the food quality and atmosphere. Room service is also available and often described as efficient and offering good quality meals.

Location & Accessibility
The hotel's location is a key point of discussion among guests. While it is not in the city center, its accessibility is a significant advantage. A tram station is conveniently located nearby, offering a direct and frequent service to the Duomo and other central attractions, typically taking 30-45 minutes. This makes it a practical base for exploring the city without being in the bustling downtown area. The hotel is also noted for its proximity to the San Siro stadium, making it a good choice for concert-goers. For those traveling by car, the availability of private parking is highly valued. Some guests describe the surrounding area as industrial or residential, noting it is not particularly touristy, but generally safe and quiet.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, helpfulness, and attentive service. Guests frequently highlight the positive interactions with reception staff, commending their efficiency during check-in and check-out, and their willingness to provide information and assistance with local transport and attractions. The housekeeping team is often noted for maintaining clean rooms. Staff in the restaurant and bar areas are also frequently mentioned for their pleasant demeanor and good service. While the vast majority of feedback is positive, a few guests reported isolated instances of slow response to requests or perceived lack of initiative in resolving minor issues.

Additional Information
Guests should be aware of certain policies and features that enhance or impact their stay. The hotel offers a pet-friendly policy, which is appreciated by guests traveling with animals, though finding suitable outdoor areas nearby can be challenging. For members of the rewards program, some guests noted that benefits were not always fully recognized upon arrival, though issues were often resolved upon inquiry. The hotel has undergone renovations in certain areas, which some guests experienced as minor disturbances. Additionally, some guests mentioned the presence of a destination fee or other extra charges that were not always clearly communicated upfront.