Hotel Dorsett Shepherds Bush, London, United Kingdom - www.trivago.ie

Hotel Dorsett Shepherds Bush (London, United Kingdom)

Hotel Dorsett Shepherds Bush (London, United Kingdom)

About Hotel Dorsett Shepherds Bush

Hotel Dorsett Shepherds Bush is an elegant four-star hotel located in a listed building. This former cinema features an on-site spa and free Wi-Fi access throughout. Rooms at this hotel feature amenities such as a private bathroom, LCD TV, ironing facilities, hair dryer, coffee/tea maker, minibar, MP3 docking station, and desk. Guests will find a range of amenities that include a gym, business centre, express check-out, laundry facilities, designated smoking areas, and concierge services. Breakfast, lunch, and dinner are served daily in Pictures while the Atrium Bar serves drinks and light snacks throughout the day. Shikumen is described as a modern dim sum restaurant serving classic Chinese dishes. Hotel Dorsett Shepherds Bush is just a three-minute walk from Shepherd’s Bush Market Tube Station while Shepherd’s Bush Empire is fifteen minutes. Hammersmith Apollo is less than a mile distant.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym

Location

58 Shepherds Bush Green, W12 8QE, London, United Kingdom

Rating overview

8.7
trivago Rating Index® based on 1684  reviews from:
  • Location
    Excellent  8.7 / 10
  • Rooms
    Very good  8.2 / 10
  • Service
    Excellent  8.6 / 10

Positive Reviews

positive:

Great value for London

As one of the most expensive cities in the world, London has many overpriced hotels but fortunately, this is not one of them. There is great value to be had in booking a room in this historic building. Super amenities and only a stone's throw from the local tube make this place a real bargain.

positive:

A very modern hotel

The décor throughout this hotel is ultra-modern giving it a real boutique five-star charm. Guests are equally impressed by both the public spaces and the rooms which are very tastefully styled. All the mod cons are also here with excellent Wi-Fi access everywhere.

positive:

Lovely staff make a difference

It's always nice to get a warm welcome but even more so when staying in a big city. The front desk are intent on making your stay the most enjoyable ever and will bend over backwards for you. For local tips and recommendations, they are the best.


Negative Reviews

negative:

Reservation problems

There have been a few instances of guests that arrived only to find that the room they had booked and sometimes prepaid was unavailable. They then had to make do with a lower quality room or one with the wrong bed combinations.

negative:

Management unavailable

When serious issues arise that the front desk staff cannot deal with guests would like to have a manager to speak to. Unfortunately, at this hotel management seem to be unavailable which leaves guests feeling very frustrated.

negative:

Overcharging issues

If you are overcharged on a bill, then you would expect it to be refunded immediately but this hotel has a strange policy of having to first contact their bank before refunding. This is very inconvenient for those who are travelling on a budget.


All amenities

Hotel facilities
  1. Express check-in
  2. Lift
  3. Car park
  4. Hotel bar
For children
  1. Cot
Accessibility
  1. Wheelchair accessible
  2. Accessible bathroom
  3. Accessible parking
Room facilities
  1. Bathtub (upon inquiry)
  2. Shower
  3. Ironing board
  4. Openable windows
Wellness / Spa
  1. Hot stone massage
Suitable for
  1. Adults only

Cleanliness policies

  • New safety protocols
  • Regular disinfection
  • Safe distance

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