Hotel Del Borgo

This hotel offers a convenient and comfortable stay, particularly highlighted by its proximity to the Ducati factory and museum, making it a signature feature for enthusiasts. Guests frequently commend the hotel's cleanliness, the spacious rooms, and the generally helpful staff. It is an ideal choice for business travelers needing easy airport access or visiting local industrial sites, as well as families and couples seeking a quiet base outside the city center. For those planning to explore the city, utilizing the nearby bus stop is essential, and confirming breakfast details upon arrival can enhance the experience.

Facilities & Amenities
The hotel provides free Wi-Fi, which guests find convenient for staying connected. While the air conditioning is present, some guests report issues with its effectiveness or noise, and it may be seasonally controlled. An elevator is available, though some attic rooms require an additional flight of stairs. Rooms are equipped with a minibar, though some guests noted it did not cool adequately. The television primarily offers Italian channels, which can be a limitation for international guests. Some reviews mention the absence of in-room amenities such as a kettle for hot drinks or a safe for valuables, and there is no dedicated bar or laundry machines on the property.

Cleanliness & Room Comfort
Guests consistently praise the hotel's cleanliness, describing rooms as spotless and well-maintained. Many rooms are noted for their spaciousness, including large bathrooms. While most guests find the beds comfortable, some describe them as firm or stiff, and some double beds are formed by joining two singles. The bathrooms are generally clean, though some appear outdated, and there are occasional reports of issues like a clogged shower drain or a leaking shower. A significant recurring concern is the noise levels, with many guests reporting thin walls that allow sounds from the street, corridors, and neighboring rooms to be easily heard, impacting sleep quality.

Dining & Food Quality
The breakfast receives mixed but generally positive feedback. Most guests find it good, offering a decent variety of continental options including fresh pastries, eggs, meats, bread, and good coffee. However, some guests describe the selection as limited or minimal, and it is often an additional cost, not included in the room rate. The breakfast room can be small, sometimes leading to waiting times. There is a restaurant conveniently located next door, which many guests recommend for its quality and local cuisine, though some found it expensive compared to other local options.

Location & Accessibility
The hotel's location is highly convenient for travelers using the airport, being just a short 5-10 minute drive away. It is also exceptionally close to the Ducati factory and museum, making it an ideal base for visitors to these attractions. However, its distance from the city center, approximately 15 kilometers, means guests rely on a 20-30 minute bus ride to reach downtown. A bus stop is conveniently located very close to the hotel. Free private parking is available on-site, though it can sometimes be full or challenging to access due to ongoing road construction in the vicinity. Nearby amenities include a supermarket and several local restaurants.

Staff & Service
The staff generally receives high praise for their friendliness, helpfulness, and professionalism. Guests appreciate their attentiveness, quick check-in process, and willingness to accommodate requests, such as early check-in or booking taxis. Many reviews highlight specific instances of staff going above and beyond, even during challenging situations like a flood. While the overall sentiment is very positive, a few guests reported isolated negative interactions, including perceived rudeness or unhelpfulness regarding specific issues like cancellations or room changes.

Additional Information
A significant point for guests to consider is the hotel's soundproofing, which many reviews indicate is poor, leading to considerable noise from outside and within the hotel. Guests should also be aware that taxes and fees may be charged at checkout, sometimes unexpectedly, even if booking platforms indicate inclusion. The hotel's cancellation policy is described as rigid, with limited flexibility for refunds. Ongoing road construction near the hotel can affect ease of access and contribute to noise. Furthermore, the absence of certain in-room amenities like a safe or kettle, and the lack of a bar or laundry facilities, are noted by some guests.