Dakota Edinburgh

The hotel offers a distinctive and luxurious experience, characterized by its modern, chic decor and a welcoming, sophisticated ambiance that many guests find captivating. Its signature feature is the combination of exceptional staff and a fantastic on-site restaurant, creating a memorable stay. This establishment is particularly well-suited for business travelers seeking comfort and convenience, couples on a romantic getaway, and airport travelers due to its strategic proximity to the airport. It also serves as an excellent base for sightseers exploring South Queensferry and the wider Edinburgh area. To enhance your visit, it is highly recommended to book dinner reservations in advance, as the restaurant is very popular, and guests planning to use the airport shuttle should confirm its operating hours, especially on weekends, as availability can vary.

Facilities & Amenities
Guests consistently praise the hotel's well-appointed public areas, noting their modern design, comfortable seating, and inviting, often dark, ambiance. The hotel provides reliable Wi-Fi, though some guests occasionally experienced connectivity issues. A significant convenience is the ample and free parking available on-site, making it easy for guests traveling by car. Rooms are equipped with thoughtful amenities such as in-room coffee machines and tea-making facilities, often including complimentary biscuits and water. Many suites also feature a complimentary minibar stocked with various beverages and snacks. Guests appreciate the availability of Sky TV in rooms, although a few found the controls challenging to operate. The overall impression is one of a well-maintained and comfortable environment, offering a range of conveniences for a pleasant stay.

Cleanliness & Room Comfort
The hotel consistently receives high marks for its cleanliness, with guests frequently describing rooms as spotless and immaculate. Rooms are generally perceived as spacious, particularly the suites, offering ample space for relaxation. Feedback on bed comfort is mixed; while many guests found the beds very comfortable and conducive to a good night's sleep with crisp white sheets, some reported issues with mattresses being too hard, having noisy bases, or being split. The bathrooms are modern and well-designed, featuring great showers and luxurious Molton Brown toiletries. Noise levels are generally low, contributing to a quiet stay, though occasional disturbances from lift operation, external traffic, or car park noise were mentioned. Room temperature control is available, but some guests found it difficult to adjust or experienced rooms being too warm. The lighting in rooms is often described as dark, which some found relaxing, but others felt it was insufficient for tasks like applying makeup.

Dining & Food Quality
The hotel's restaurant, often referred to as the Grill, receives widespread acclaim for its outstanding food quality and high standards. Guests consistently describe meals as delicious, well-cooked, and presented beautifully, with many highlighting the dinner experience as exceptional. The bar area also garners praise for its inviting atmosphere, excellent cocktails, and attentive service. Breakfast is generally well-regarded, offering a good selection of both continental and traditional Scottish options, though some guests found it to be expensive or noted minor issues like cold coffee or limited choices. While the food and drink are often described as pricey, many guests feel the quality and overall dining experience justify the cost. Room service is available and generally found to be good, though a few guests reported minor issues with payment or delivery. The service provided by the restaurant and bar staff is frequently highlighted as professional, attentive, and first-class, significantly enhancing the dining experience.

Location & Accessibility
The hotel's location is highly convenient, particularly for those traveling to or from Edinburgh Airport, being just a 10-15 minute drive away. It serves as an excellent base for exploring the charming village of South Queensferry, which is a pleasant 15-30 minute walk from the hotel and offers scenic views of the iconic Forth bridges. While not in central Edinburgh, the city center is accessible via a 25-40 minute drive, or by public transport, with Dalmeny train station a 15-20 minute walk away and a bus stop conveniently located near the hotel. A significant advantage is the large supermarket (Tesco) situated right next door, providing easy access to essentials. The hotel also boasts easy access to main roads and motorways, making it a practical choice for guests with vehicles. Ample and free parking is consistently praised, adding to the overall convenience for drivers.

Staff & Service
The hotel staff consistently receives glowing reviews for their friendliness, helpfulness, and professionalism across all departments, from reception to housekeeping and restaurant teams. Guests frequently highlight their welcoming demeanor and willingness to go the extra mile to ensure a pleasant stay. The check-in process is generally described as quick and efficient, with staff often accommodating requests for early check-in or luggage storage. The airport shuttle service is a frequently mentioned amenity, though feedback is mixed; while many found it excellent and convenient, some guests reported issues with its availability, particularly on weekends, or the need for advance booking. Housekeeping is noted for refreshing rooms, though a few guests mentioned minor oversights in replenishment or cleaning. Overall, the attentive service and genuine care provided by the team are recurring themes, contributing significantly to the positive guest experience and making many feel well looked after.

Additional Information
Guests frequently comment on the hotel's distinctive ambiance and decor, often described as modern, chic, and having a unique "vibe," with many appreciating the beautiful scent throughout the property. A notable point for guests is the hotel's deposit policy, where a £50 charge is taken upon check-in and refunded typically within 3-5 working days, which some guests found inconvenient or unexpected. While the hotel offers upgrade options, guest experiences are mixed; some felt the additional cost was not justified by the perks received, citing issues with promised amenities like complimentary minibars or arrival drinks not being as advertised or requiring specific requests. The hotel is also recognized for its quiet atmosphere, despite being busy, contributing to a relaxing stay.