Corfu Holiday Palace

This hotel offers a memorable stay, distinguished by its breathtaking views over the Ionian Sea and Mouse Island, and its unique private beach access via a convenient elevator. Guests consistently highlight the attentive staff, spacious rooms, and diverse food options as key elements of a positive experience. It is an ideal choice for couples and older guests seeking a relaxing and scenic getaway, as well as sightseers due to its excellent transport links to the town. For plane spotters, the hotel's proximity to the airport offers a fascinating, unique spectacle. To maximize your enjoyment, consider requesting a sea view room for the most stunning vistas, and be prepared for the distinctive experience of watching aircraft, which many find to be an interesting bonus rather than a disturbance.

Facilities & Amenities
The hotel provides a range of facilities, including both indoor and outdoor pools, a gym, and spa facilities. Guests appreciate the direct elevator access to the private beach, which features its own beach snack bar. While the gym is available, some guests note it appears dated or poorly equipped. The outdoor pool is saltwater, which some find less refreshing, and there are mixed opinions on its cleanliness. A recurring concern is the insufficient number of sunbeds and umbrellas at both the pool and beach areas, often leading guests to reserve spots early in the morning. Despite these points, the availability of free Wi-Fi and a tennis court adds to the overall convenience and recreational options.

Cleanliness & Room Comfort
Guests generally find the rooms to be spacious and appreciate the comfortable beds and daily cleanliness, including fresh towel service. Many rooms offer appealing balconies with scenic views. However, feedback on room comfort is mixed, with several guests describing the decor as dated or tired, suggesting a need for modernization. Issues with insufficient air conditioning are frequently mentioned, leading to uncomfortable temperatures in some rooms. Noise is a significant concern, particularly from the airport noise affecting lake view rooms, and occasional renovation noise during the day. Some reviews also report unpleasant sewage smell in certain rooms or communal areas, and minor issues like ants or unfilled holes in walls, detracting from the overall comfort.

Dining & Food Quality
The hotel's dining experience receives varied feedback, though many praise the wide variety of food available, describing options as delicious and fresh. The buffet breakfast is often highlighted for its extensive choice, with some guests enjoying the added touch of Prosecco. Themed dinners are also a positive aspect, and the attentive restaurant staff contribute to a pleasant atmosphere. However, the food quality can be inconsistent or mediocre for some, not always meeting five-star expectations. A common point of contention is that drinks are not included with the evening meal, even water, and the coffee quality is sometimes criticized. Reports of undercooked food and dirty dishes at breakfast, along with a lack of table service for drinks, indicate areas for improvement.

Location & Accessibility
The hotel boasts an excellent location, being just a short ride from Corfu Town with a convenient bus stop directly outside its entrance, providing easy access to public transport. Its close proximity to the airport (typically 10-20 minutes) is a major advantage for transfers, and the stunning sea views over Mouse Island and the monastery are highly praised. However, this close proximity also means frequent airport noise, which, while some find it fascinating, others consider disruptive, especially for rooms facing the runway. The surrounding area is described as hilly, and while there are some local dining options, the immediate vicinity has limited dining or bars. Parking is available, though some guests find it expensive.

Staff & Service
The hotel staff generally receive high praise for being exceptionally friendly, helpful, and attentive across various departments, including housekeeping, restaurant, bar, and spa. Guests frequently commend the quick check-in process and the staff's willingness to be accommodating with requests, such as room changes or special occasion arrangements. The professional guest relations team is particularly noted for their dedication to guest satisfaction. Conversely, some guests report negative experiences with certain reception staff, describing them as unfriendly, unhelpful, or even rude. There are also mentions of slow service during peak times and inconsistent enforcement of hotel policies, such as dress codes or sunbed rules, which can lead to frustration for some visitors.

Additional Information
Guests should be aware of an environmental tax and a room service charge, which some found unexpected upon arrival. There is also a policy of no complimentary water provided after the first day, which can be inconvenient. The outdated gym equipment raises some safety concerns for guests. A significant issue is the hotel's pool/beach towel policy, which, due to a lack of strict control, often leads to shortages of available towels and sunbeds. Some communal areas, including certain lower levels and the indoor pool, have been noted for a persistent mold smell. Additionally, there have been reports of dangerous sharp objects found in the grass near the pool, and the hotel's internal overpriced taxi service is a point of dissatisfaction for many.