Positive Reviews
positive:
Convenient central location in Bologna
Most guests are impressed with the ideal location of the hotel, which is at the centre of Bologna. It is close to shopping centres, transport systems, and major tourists' destinations so it's easy for the guests to visit one place to another.
positive:
Staffs are the heart of the business
From the reception to housekeeping team, guests are extremely satisfied with the kind of service that the employees have demonstrated all throughout their stay. They do their best to assist guests with all their requests and take their jobs seriously, which makes them effective employees.
positive:
Simple yet extremely satisfying breakfast
Guests enjoyed the breakfast served in the hotel, as it is generous and includes eggs, cereals, yoghurts, breads, jams, cheeses, cold cuts, and croissants. It is a simple yet enjoyable full breakfast that keeps guests going all day.
Negative Reviews
negative:
Intolerable noise within the area
The guests are quite disappointed with the loud noise coming from the other rooms such as babies crying and noisy chatting. Due to the thin wall structure, street noise is also quite loud since the hotel is very close to a bar. As a result, guests had to wear earplugs just to sleep soundly at night.
negative:
Small and dark rooms
Some guests were not pleased with the small room size, which were not suitable for those who carry many things. Moreover, the gloomy ambiance makes it hard for the guests to function normally or do regular things such as reading a book or fixing the luggage.
negative:
Uncomfortable beds may cause inconvenience
The quality of the mattress and pillows used inside the rooms are quite hard and uncomfortable, which makes it hard for the guests to get some decent sleep. Some guests who have problems with their backs are particularly inconvenienced by this issue.