Alua Suites Fuerteventura Resort

This hotel offers a versatile holiday experience, with its My Favourite Club adult-only area standing out as a signature feature, providing a tranquil escape for those seeking a quieter stay. Guests consistently highlight the hotel's spacious rooms, immaculate grounds adorned with diverse plants, and the generally friendly staff as key positives. With numerous pools and a wide array of activities, it caters well to both families looking for engaging entertainment and couples desiring a relaxing atmosphere. While some returning visitors noted a decline in certain aspects, many first-time guests found it to be a good value all-inclusive option. To enhance your visit, consider upgrading to the My Favourite Club for a more serene environment, and make use of the convenient hotel app to stay informed about daily activities and entertainment schedules.

Facilities & Amenities
The hotel boasts an impressive array of multiple pools, including a heated activity pool that hosts lively events, a dedicated kids pool, and an exclusive adult-only pool within the My Favourite Club area, ensuring ample space for all guests. While the fitness center is available, some guests found it dated with limited operating hours. The spa and sauna facilities are noted as peaceful and clean. Wi-Fi connectivity received mixed reviews, with some experiencing slow speeds. The kids club is highly praised for its excellent and engaging staff and activities. A diverse program of daily activities and evening entertainment, including live music and shows, keeps guests engaged. The hotel also features an on-site shop and a nearby supermarket for convenience. A plastic cup and token system for drinks is in place, which some guests found inconvenient, and a pool towel deposit is required.

Cleanliness & Room Comfort
Guests generally find the rooms to be spacious, clean, and comfortable, often featuring a separate living area and a huge bed that ensures a restful sleep. Housekeeping is frequently commended for maintaining high standards of cleanliness, with rooms often cleaned daily. However, some guests reported issues with rooms appearing tired, having marked walls, or showing signs of wear and tear like peeling paint in the shower base or rusty mirrors. Recurring complaints include air conditioning problems, leading to uncomfortable temperatures and even mosquitoes entering through the units. Other issues mentioned are poor shower drainage and ants in the room. While many appreciate the well-equipped bathroom, some noted inconsistencies with daily towel replacement.

Dining & Food Quality
The hotel offers a buffet-style dining experience with a varied selection of food, including themed dinners that introduce different cuisines each night. Many guests found the food to be excellent and plentiful, with fresh options available. However, some reviews indicate that the food can be repetitive, average in taste, or served lukewarm, particularly in the main dining hall. Breakfast provides a wide array of choices, from cooked items to fresh fruit and pastries, though the machine coffee quality received mixed feedback. Lunch options include hot dishes, salads, and snacks like pizza and churros. The main restaurant can feel like a crowded canteen with long queues during peak times. Drinks include San Miguel beer and named spirits, but cocktails are often pre-mixed and of varying quality. Guests with specific dietary needs, such as vegetarian, vegan, or gluten-free, found options to be limited.

Location & Accessibility
The hotel enjoys a favorable location, offering convenient access to the surrounding area. Guests can enjoy a pleasant 10 to 20-minute walk to the vibrant Corralejo town center, which is home to numerous bars, shops, and eateries. The hotel is also situated close to the beach, though the immediate shoreline can be rocky. For those preferring sandy shores, the hotel provides a free shuttle bus service to the expansive Grandes Playas Corralejo beach. Additionally, the famous sand dunes are within a 20-minute walk, offering picturesque scenery. The resort itself is designed with accessibility in mind, featuring flat pathways and ramps, making it suitable for guests with mobility needs. However, some specific areas, such as the My Favourite Club bar, were noted to have stairs without alternative access.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, helpfulness, and attentiveness, contributing significantly to a positive guest experience. Many reviews highlight their professional and welcoming demeanor across various departments. The check-in process is generally described as efficient. Housekeeping is commended for maintaining high standards of cleanliness and being responsive to guest requests, though some minor issues with towel replacement were noted. Feedback on bar staff and reception is mixed, with some guests reporting less welcoming interactions. The entertainment team stands out for their enthusiasm, dedication, and ability to engage guests in a wide range of activities. While maintenance is responsive to reported issues, some guests found that problems, such as air conditioning malfunctions, were not always fully resolved.

Additional Information
Guests opting for the My Favourite Club experience benefit from an exclusive adult-only area, featuring a separate pool, bar, and dining facilities, which many found to be a worthwhile upgrade for a quieter stay. A notable hotel policy requires a €20 refundable cash deposit for pool towels, with only one free change permitted per week, which some guests found inconvenient. A recurring issue mentioned by several guests is the presence of mosquitoes in rooms, often attributed to the air conditioning units. The practice of sunbed reserving early in the morning is also a common complaint. While the hotel operates on an all-inclusive basis, some guests felt that certain aspects, such as the mini-bar not being consistently restocked or the archaic booking system for the A La Carte restaurant, limited the true all-inclusive experience. Additionally, some reviews mentioned electrical issues in rooms and complaints regarding vaping in common areas.