Eurostars Hotel Excelsior (Naples, Italy)

Eurostars Hotel Excelsior (Naples, Italy)

About Eurostars Hotel Excelsior

Eurostars Hotel Excelsior inhabits an unrivalled position in Naples, at the foot of the sea. The hotel is neighbours with one of the world’s oldest forts, Castel dell'Ovo. Exuding ultimate style, each room - featuring a special marble bathroom - provides a flat-screen TV and a minibar. This hotel is a seaside treasure which offers competitive hotel amenities. Event rooms are of a high standard and maintain extensive views of Vesuvius and the Gulf of Naples. In addition, an on-site gym is available to all. There is nothing better than sophisticated dining and enviable seafront views while enjoying top quality cuisine. Eurostars Hotel Excelsior pulls out all the stops at the on-site rooftop restaurant, Ristorante La Terrazza. There is plenty to discover in the vicinity. Uniquely, guests can enjoy a theatre production at the 18th-century Teatro di San Carlo just nine minutes away. Additionally, the hotel is 0.9 miles from a metro stop.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym

Location

Via Partenope, 48, 80121, Naples, Italy

Rating overview

8.7
trivago Rating Index® based on 1593  reviews from:
  • Hotels.com(8.7/10),
  • Expedia(8.6/10),
  • ebookers.ie(8.1/10)
  • Location
    Excellent  9.3 / 10
  • Rooms
    Excellent  8.7 / 10
  • Service
    Excellent  8.6 / 10

Positive Reviews

positive:

Excellent Seaside Location

All the guests loved the hotel’s location on the Bay of Naples which gives it stunning views of the harbour. The waterfront location provides access to several bars, restaurants and. Guests have also mentioned that the hotel street is closed for traffic on weekends making it perfect for evening walks.

positive:

Rooftop Restaurant & Bar

The hotel’s rooftop restaurant & bar has been described as one of its best features by most guests. They found it to be the ideal place in evenings to have a cocktail and enjoy views of Mount Vesuvius and the Isle of Capri. The food quality has also been described as top notch.

positive:

Spacious Rooms and Excellent Service

Guests found the hotel rooms to be large, spacious and well-appointed. The hotel staff is very warm and efficient, taking care of even minute details.


Negative Reviews

negative:

Old Property in Need of Upgrades

The hotel relies heavily on its classic and historical feel but several guests feel that it is in need of some upgrades. There are signs of ageing with the décor as well as the equipment starting to look old as reported by the guests.

negative:

Lack of Tea/Coffee Maker in Rooms

Several guests have lamented the absence of a tea/coffee maker in the rooms which is expected of a hotel of this reputation. It added to the costs borne by the guests which left them slightly disappointed.

negative:

High Prices

Many guests found the hotel’s price to be slightly on the higher side, especially for rooms not having seaside view. Parking is also not free with a high charge levied for every day.


All amenities

Hotel facilities
  1. Café
  2. Entrance Hall/lobby
  3. Express check-in
  4. Lift
For children
  1. Childcare
Accessibility
  1. Wheelchair accessible
  2. Accessible bathroom
Wellness / Spa
  1. Hot tub
Room facilities
  1. Balcony (upon inquiry)
  2. Ironing board
  3. Openable windows
  4. Television
Sports facilities
  1. Bike rental
Theme / Type
  1. Convention hotel
Suitable for
  1. Gay-friendly

Arrival / Departure

  1. Check in: 14:00
  2. Check out: 12:00

Contact

Via Partenope, 48 , 80121 , Naples , Italy
Telephone: +390(81)7640111 | Fax: +390(81)7649743 | 

Cleanliness policies

  • New safety protocols
  • Regular disinfection
  • Safe distance

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