Coldra Court Hotel (Newport, United Kingdom)

Guests noted that the prices charged here were similar to what they would have been charged while staying in a budget chain hotel. However, they thought the overall standard here was significantly higher than that, and were therefore pleased with the value offered.

Guests consistently commented that the beds here were very pleasant. While staying here, you can expect to feel well rested and refreshed each time you wake up, thanks to the high quality of the mattresses and linens.

Guests thought the staff members were very personable and remarked that they were quick to provide assistance upon request. As a result, guests felt they had everything they needed, or were able to get items they lacked without delay.

There were many instances where guests complained that they ordered food for a meal and found the cuisine was not served at the proper temperature. A similar problem was mentioned when guests ate from the buffet and found the food was only lukewarm. These temperature problems meant that meals weren't as enjoyable and appetizing as they should have been.

Guests discussed how the carpeting in their rooms was very tired looking, and said it could do with a replacement. Furthermore, there were comments about how the carpeting that covers the stairs was ripped and generally unappealing.

Guests were very displeased to find out that there is a daily charge for using the car park. They thought the parking facilities were not nice enough to justify such a fee.