Abora Buenaventura by Lopesan Hotels

The hotel offers a vibrant family-friendly atmosphere and an extensive entertainment program, making it a popular choice for those seeking an active and engaging holiday. Guests consistently highlight the hotel's exceptional cleanliness, spacious rooms, and the generally attentive staff. While food quality receives mixed reviews, the variety is often appreciated. This hotel is particularly well-suited for families with children, who benefit from the dedicated activities and facilities. Couples and singles looking for a lively environment with plenty of social interaction will also find it appealing. To enhance your stay, consider requesting a room away from the main entertainment stage if you prefer a quieter experience, and be prepared for potential extra charges for certain in-room amenities.

Facilities & Amenities
The hotel features multiple pool areas, including a heated pool and a kids' water play area complete with slides, which are a big hit with younger guests. However, some sunbeds are noted as being in disrepair, and strict rules prohibit inflatables in the main pools. Beyond the aquatic offerings, guests have access to a convenient on-site shop, hairdressers, massage services, and even a tattoo place. For recreation, there's a well-equipped gym, an arcade section, pool tables, football pitches, and table tennis. The hotel also provides a dedicated snack bar for casual dining outside main meal times, and some areas offer self-serve beer pumps, adding to guest convenience.

Cleanliness & Room Comfort
Guests consistently praise the hotel's exceptional cleanliness throughout the premises and within the rooms. Housekeeping is generally efficient, though some reviews noted that daily cleaning might sometimes be limited to bed making and towel changes. The rooms are described as spacious, featuring modern decor, and are often bright and trendy. While generally well-designed, a few minor cosmetic issues have been observed. Beds are typically comfortable, though some are configured as two singles pushed together which can slide apart. Some guests also found the pillows to be on the firmer side. In-room amenities include a kettle, mini fridge, and a safe (often incurring an extra charge). The air conditioning in rooms is generally effective, and the waterfall shower provides good pressure. A recurring concern is significant noise levels from both the hotel's entertainment and nearby outside bars, particularly for rooms facing the stage or street, as windows are not always effective at sound insulation.

Dining & Food Quality
Feedback on food variety is generally positive, with many guests appreciating the diverse buffet options and themed evenings, such as steak, Asian, Italian, and Mexican nights. However, some found the buffet repetitive or noted a limited selection for vegetarian diets. The overall food quality receives mixed reviews; many commend it as excellent, highlighting fresh seafood and good cuts of meat, while others describe it as bland, lukewarm, or comparable to "canteen food," with some guests reporting stomach issues. Breakfast is widely praised for its extensive selection, including sparkling wine and a fresh smoothie station. The snack bar provides standard quick bites like burgers and hot dogs, though some found the items to be of lower quality or stale. It's also noted that ice cream often comes with an additional charge. The main restaurant can be very noisy and busy, particularly during peak hours, leading to a bustling atmosphere and occasional queues for food and drinks.

Location & Accessibility
The hotel benefits from a central location, offering easy walking distance to various shops, restaurants, and the beach, which is typically a 10 to 15-minute stroll away. It is also conveniently situated with good access to public transportation and is approximately 30 minutes from the airport. For added convenience, a free shuttle bus service to the beach is provided and highly valued by guests. While the hotel complex itself is well-maintained and appealing, some visitors have observed that the immediate surrounding area outside the hotel can appear somewhat "derelict" or "run down," with several closed-down establishments. Parking is generally accessible nearby, often without charge, which is a significant advantage for guests with rental cars.

Staff & Service
The staff consistently receive high praise for being friendly, polite, helpful, attentive, and hardworking, with many guests highlighting their positive interactions. While the check-in process can sometimes be slow, leading to queues, the reception staff are generally efficient once guests reach the desk, though some noted initial clarity issues regarding hotel information. Housekeeping staff are described as lovely and efficient, ensuring rooms are clean, although a few reviews mentioned inconsistencies in daily full cleaning. Waiters and bar staff are frequently commended for their attentiveness, quick service, and positive attitudes, even during busy periods. The animation team is particularly lauded for their energy, engagement with both children and adults, and the quality of their daytime activities and evening shows, which are often a highlight of the stay.

Additional Information
Guests should be aware that a refundable deposit is typically required upon check-in, which may cover amenities such as pool towel service. While pool towels are provided, there might be a small charge for changing them. Additionally, certain in-room amenities like the safe often incur an extra charge. The hotel offers different all-inclusive options, with a "plus" package providing higher quality drinks, such as fresh cocktails and better beer, served in glass. The hotel's music policy can be a point of contention for those seeking a quiet retreat, as loud music often plays until late in the evening, particularly near the main entertainment stage. The presence of cats on the premises is noted by some guests, but they generally keep to themselves and do not cause disturbance.