The Castleton Hotel

164-166 Sussex GardensWestminsterW2 1UDUnited Kingdom
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About The Castleton Hotel

Nestled at the vibrant heart of London and set next to the lovely Hyde Park, The Castleton Hotel Paddington is originally a 19th century Victorian house. This three-star hotel is just within a 20-minute drive to the famous Big Ben and Buckingham Palace.

All rooms have central heating and air conditioning systems. Flat screen TVs and tea & hospitality trays are also available. Moreover, the rooms have either classic en-suite or small pod bathrooms.

Complimentary wireless Internet access is available all throughout the building. Luggage storage can be availed at the 24-hour front desk.

A full English breakfast is offered for free each day at the relaxing breakfast room. Dining options outside the hotel include Desejo Do Brazil, Rose Garden Restaurant, and Bel Canto.

The Castleton Hotel Paddington is only a five-minute drive to the Royal Albert Hall. The famous Westminster Abbey can be reached within a 20-minute drive.


164-166 Sussex Gardens, Westminster, W2 1UD, United Kingdom
Telephone: +44 2077064666 | Fax: +44 2077062288 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Business centre
  • Car park
  • Concierge
  • Express check-in / out
  • Free WiFi in lobby
  • Hotel bar
  • Hotel safe
  • Lift
  • Non-smoking rooms
  • PC with internet
  • Porter service
  • Restaurant
  • Supermarket
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Cosmetic mirror
  • Desk
  • Electric kettle
  • Fan
  • Hairdryer
  • Internet
  • Ironing board
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

Strategically located at the heart of London

Guests praised the property's central and strategic location. There are a lot of convenience shops within walking distance from the property, as well as bus stops. Moreover, a major subway stop with direct access to the airport and tourist attractions is just a few minutes away, so you can explore London efficiently.

Efficient and helpful staffs

The Castleton Paddington's staff gives a nice welcome, as they never fail to greet guests and offer help with their luggage. Furthermore, you will have no problems with your tours and flights as the receptionists kindly print your boarding passes and tickets.

Highly satisfying and varied breakfast foods

A lot of guests are highly satisfied with the buffet breakfast because the food is plenty, fragrant, and warm enough. You can also request the chef to prepare special meals for you if you have dietary requirements.

Negative Reviews

Bathrooms seem cramped

The bathrooms are not that big so some guests find it hard to move. In addition, guests have to put their towels and clothes outside when they bathe to prevent them from getting wet. However, the bathrooms' hot water supply is reliable so they are still able to have a refreshing bath.

Rooms and carpets need to be updated

According to guests, the rooms are a bit run down because the carpets look worn out, the windows look like they are about to break, and the paint is tearing off the walls. However, these are just small issues and won't completely spoil your stay.

Hallways are a bit gloomy and smelly

Guests are a bit disturbed because the hallways lack character and smell like sewage at times. When you contact the staff though, they will spray air fresheners immediately to get rid of the nasty smell.

Rating Overview

Rating trivago Rating Index ® based on 1186 reviews across the web
6.3 /10
    6.0 /10
  • Other Sources
    6.6 /10
6.3 out of 10 based on 1186 reviews