Hotel Kaiserhof Wien

Frankenberggasse 10Vienna1040Austria
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About Hotel Kaiserhof Wien

Hotel Kaiserhof Wien in Austria is an 11-minute walk from Wiener Konzerthaus venue and four kilometres from University of Vienna. The hotel offers guests in-room complimentary Wi-Fi and parking for a charge.

The bright rooms with classic furnishings feature flat-screen TVs, air conditioning and mini bars, as well as multimedia docking stations, and tea and coffee makers. Some rooms add bathrooms with rainfall showers, while suites add living rooms.

Amenities include a spa area with an exercise room, a sauna and a steam bath, as well as a concierge service and a laundry service.

A free breakfast is offered for guests in the bright dining room. There's also a chic bar with a common area.

Hotel Kaiserhof Wien is a 12-minute walk from the MuseumsQuartier, two kilometres from Belvedere Palace and three kilometres from Votivkirche church.


Frankenberggasse 10, Vienna, 1040, Austria
Telephone: +43 15051701 | Fax: +43 15058875 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Car park
  • Concierge
  • Conference rooms
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Hypoallergenic rooms
  • Laundry service
  • Lift
  • PC with internet
  • Pets allowed
  • Porter service
  • Room service
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Cable TV
  • Central heating
  • Cosmetic mirror
  • Desk
  • Electric kettle
  • Flatscreen TV
  • Free WiFi in rooms
  • Hypoallergenic bedding
  • Internet
  • Ironing board
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Sauna
  • Turkish bath / Hammam


  • Accessible parking

For children

  • Childcare / Babysitting

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 12:00

Positive Reviews

Convenient Location

The hotel's location is said to be very convenient by guests who were able to walk to various attractions including the museum quarter and opera houses. There are also various eateries and bars close to the hotel, and the public transportation was at a close distance.

Friendly Staff

The staff members were found to be friendly people by guests who stayed here. They had charm and were professional. They were knowledgeable of the area and made guests feel welcome. They dealt with problems with patience and were efficient in service matters.

Good Breakfast

The free breakfast was found to be a buffet fit for kings by guests who truly enjoyed their morning meal here. There was a variety of fruits, hot beverages and even champagne. It was a mix of fresh and healthy food options where everyone could find something they liked.

Negative Reviews

Weak Wi-Fi

At times, the Wi-Fi was not working for guests or had a weak signal. Guests would have appreciated a strong Internet signal that would work throughout their stay. The in-room Wi-Fi would come and go as well.

No On-Site Restaurant

Guests would have preferred to have an on-site restaurant available in the hotel. This way, they did not have to go out to eat if they did not feel like it and could have the option of staying in.

Rating Overview

Rating trivago Rating Index ® based on 1105 reviews across the web
9.3 /10
    9.6 /10
    9.3 /10
  • Zoover
    8.8 /10
  • Catch it
    9.0 /10
    9.8 /10
  • Other Sources
    9.0 /10
9.3 out of 10 based on 1105 reviews