Mystays Ueno East

5-5-6 Higashi Ueno, Taito-ku, Tokyo, JapanTokyo110-0015Japan
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About Mystays Ueno East

Hotel Mystays Ueno East in Tokyo, Japan is located an eight-minute walk from the Ueno train station and two kilometres from the Ueno Zoo. The hotel offers guests in-room complimentary Wi-Fi and a 24-hour reception.

The bright rooms feature air-conditioning, flat-screen TVs with satellite channels and private bathrooms with bathtubs. There are also work desks, tea kettles and mini fridges.

Amenities include a luggage storage, fax/photocopying services, massage service and bike rental services. There are also laptop rentals and shoeshine services.

Amenities include vending machines and a casual Western-style restaurant. A breakfast buffet of fruits, vegetables and breads is served in an informal dining area for guests.

Hotel Ueno East is two kilometres from both Hanayashiki Amusement Park and Sens?-ji temple, as well as three kilometres from The University of Tokyo.


5-5-6 Higashi Ueno, Taito-ku, Tokyo, Japan, Tokyo, 110-0015, Japan
Telephone: +81 358062420 | Fax: +81 358062421 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Free WiFi in lobby
  • Laundry service
  • Lift
  • Non-smoking rooms
  • PC with internet
  • Restaurant
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Fridge
  • Hairdryer
  • Internet
  • Ironing board
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Massage

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 11:00

Positive Reviews

Friendly Staff

Several guests mentioned how the staff members were kind enough to let them keep their luggage after their check-out. The staff was found to be kind and helpful, and answered queries with good time.

Peaceful Hotel

Most guests agreed the hotel and its surroundings were quite peaceful and calm. They were really surprised that even though it is in a central city location, most guests did not find the noise to be disturbing. The area was quite calm and quiet.

Good Location

The hotel is close to various public transportation stop such as the Ueno train station, and it is also close to various supermarkets and restaurants. Guests were able to explore the area by walking or taking the public transportation. The area is vibrant and lively to explore.

Negative Reviews

Weak Wi-Fi Signal

The Wi-Fi signal was found to be very weak by some guests who tried to use the Internet during their stay. Some found the Wi-Fi to go on and off or was not fast enough to use comfortably.

Small Rooms

Although most guests knew the rooms would be small according to their standards, some felt the beds and overall space provided was too uncomfortable to get a good rest. Most recommend to not bring big luggage because storage is limited.

Poor Ventilation

The rooms were thought to have poor air ventilation. Some guests requested fans to keep the air flowing which helped the situation. The temperature was also no possible to change which was annoying for some guests. Some guests had a smoke smell that would not go away.

Rating Overview

Rating trivago Rating Index ® based on 1676 reviews across the web
8.1 /10
    6.8 /10
  • Catch it
    7.0 /10
  • Other Sources
    8.1 /10
8.1 out of 10 based on 1676 reviews