Mercure Telford Centre Hotel

Forgegate. Telford Centre TelfordTF3 4NAUnited Kingdom
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About Mercure Telford Centre Hotel

Set in modern premises with more than 150 rooms, The Telford Centre Hotel By Accor Hotel  provides hassle-free accommodation and conference facilities in the heart of Telford, just off the M54 motorway.

All stylish and colorful rooms feature en suite bathroom, flat-screen television and tea and coffee-making facilities. Accessible rooms and amenities are available.

The Telford Centre Hotel By Accor Hotel  has room service, an elevator, pool tables, free Wi-Fi throughout and free on-site parking. There’s also a free fitness center featuring an indoor pool, sauna and steam room.

Guests can dine at the hotel’s restaurant, bar and grill or venture into nearby Telford town center. Breakfast is served daily as an optional extra.

The hotel is conveniently located for business or leisure, being about half a mile from Telford Central train station and Telford Shopping Centre. Six miles away is the World Heritage Site of Ironbridge Gorge – cradle of the Industrial Revolution.


Forgegate. Telford Centre , Telford, TF3 4NA, United Kingdom
Telephone: +44 1952429988 | Fax: +44 1952292012 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour room service
  • 24-hour reception
  • Business centre
  • Car park
  • Conference rooms
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Indoor swimming pool
  • Laundry service
  • Lift
  • Non-smoking rooms
  • PC with internet
  • Restaurant
  • Room service
  • Washing machine
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Cosmetic mirror
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Sauna
  • Whirlpool / Hot tub


  • Accessible parking
  • Accessible paths / corridors
  • Wheelchair accessible

For children

  • Kids' playground

Arrival / Departure

  • Check-in: 15:00

Positive Reviews

Convenient location.

Most reviewers thought this hotel had a prime location in the heart of Telford town center. Business guests appreciated the proximity to Telford International Centre, the motorway and government offices. The majority of visitors liked being close to the station, restaurants, cinema and shopping mall.

Modern and comfortable rooms.

Most guests felt the bedrooms were adequately spacious and cleaned to a good standard. On the whole, reviewers liked the beds, décor and amenities, saying the rooms were comfortable. Disabled visitors reported the accessible room features to be fit for purpose.

Courteous and attentive staff.

In the main, visitors said they encountered a good level of customer service, describing staff as friendly and helpful. A few reviewers raved about the service saying nothing seemed too much trouble for the personnel.

Negative Reviews

Minor grumbles on some of the basics.

A few visitors were left a little underwhelmed when they encountered occasional minor issues like imperfect cleaning in the rooms or out of order elevators and fitness center facilities. Some guests observed problems with bookings which led to them initially being checked-in to already occupied rooms.

Mixed views on food.

While many guests loved their breakfasts, steaks and burgers, other had mixed views about the hotel catering. Some diners felt breakfast was a bit of a letdown or that service was occasionally slow. Another criticism was that dining options within the hotel could be pricey.

Difficulties fine-tuning room temperatures.

It is usually a matter of personal taste, but some guests left reviews criticizing the rooms for being too warm or too cold. A lack of air-conditioning bothered some people in the summer, whilst others thought the rooms weren’t warm enough in the colder months. However, some guests reported being supplied with additional heating on request in cold weather.

Rating Overview

Rating trivago Rating Index ® based on 380 reviews across the web
8 /10
  • Expedia
    8.2 /10
    8.2 /10
  • SuperBreak
    6.0 /10
    8.0 /10
  • Other Sources
    8.1 /10
8 out of 10 based on 380 reviews