Mercure Southampton Centre Dolphin Hotel

34 - 35 High StreetSouthamptonSO14 2HNUnited Kingdom
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About Mercure Southampton Centre Dolphin Hotel

This is the oldest hotel in Southampton. Thanks to a recent extensive restoration, the oldest hotel in Southampton has earned a four stare Grade II rating. The 99 rooms are elegantly decorated with many of the hotel's original architectural features preserved.

All the rooms are en-suite and include complimentary Wi-Fi, satellite TV, coffee maker and iron. Rooms on the old Dolphin Lane feature the original beams that create a charming environment.

The hotel provides onsite parking. There are also many special discount packages for cruise passengers and wedding parties alike.

The award winning Signature Restaurant offers locally sourced specials on a taste-tempting menu. Room service is available 24/7.

The Dolphin is within walking distance of the West Quay Shopping Centre, St Mary's Football Stadium, SeaCity Museum, Tudor House and the Mayflower Theatre.


34 - 35 High Street, Southampton, SO14 2HN, United Kingdom
Telephone: +44(2380)386460 | Fax: +44(2380)386470 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour room service
  • 24-hour reception
  • Business centre
  • Car park
  • Conference rooms
  • Express check-in / out
  • Free WiFi in lobby
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Lift
  • Non-smoking rooms
  • PC with internet
  • Restaurant
  • Room service
  • Terrace
  • WiFi in lobby

Room facilities

  • Bathroom with bathtub
  • Central heating
  • Desk
  • Electric kettle
  • Fan
  • Flatscreen TV
  • Free WiFi in rooms
  • Internet
  • Ironing board
  • Room safe
  • Satellite TV
  • Telephone
  • WiFi in rooms


  • Accessible paths / corridors
  • Wheelchair accessible

For children

  • Child / Baby cot

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 12:00

Positive Reviews

Old But New

As the oldest hotel in Southampton, the Mercure Southampton Centre Dolphin could definitely be considered an historical landmark However, most guests don't see any signs of age According to them, the rooms are kept at a high standard with modern amenities like Wi-Fi, Nespresso maker and satellite TV Truly the best of the old and new.

Great For Cruise Passengers

Cruise passengers take advantage of the Dolphin's location to book a pre and post cruise stay The hotel staff are extremely accommodating for this category of guest by offering luggage storage and early access to the rooms Even guests that need special access are provided top-notch accommodations.

Grandparents Rule

The Dolphin is a very popular sight for weddings Recently the grandparents of a groom where given the royal treatment by the staff making sure all their needs were met Best of all, they weren't even staying overnight and were still pampered!

Negative Reviews

Parking Charge

Upon arrival, guests can take advantage of the car park that is part of the hotel However, this is not a free car park That is something that one recent guest took exception to On the other hand, it is very rare to find a hotel that doesn't charge for parking.

Heat And Noise

There are no thermostat controls in the room That means you're at the mercy of what the hotel considers warm If that is too hot, you can open the window However, some rooms situated on the street side could experience traffic noise.

Wonky Showerhead

We're all used to our own showers That is why it can be a bit of a shock to encounter a new showerhead Here, some guests felt that the placement of the showerhead wasn't conducive for a comfortable experience.

Rating Overview

Rating trivago Rating Index ® based on 2136 reviews across the web
6.8 /10
  • Expedia
    7.0 /10
    7.2 /10
    5.7 /10
    8.6 /10
  • SuperBreak
    2.0 /10
  • Other Sources
    6.7 /10
6.8 out of 10 based on 2136 reviews