The Haven

65 Airport Boulevard Changi Airport Terminal 3, 01-18Singapore819663Singapore
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About The Haven

The Haven is a luxury hotel in the public area of Singapore Changi Airport Terminal 3. The hotel offers a lounge area, shower rooms with complimentary amenities, and several nap rooms.

The hotel’s nap rooms feature cable televisions, vanity tables and LAN cable Internet. Guests of The Haven’s nap rooms also enjoy access to the lounge area and showers.

Additional features include meeting rooms with complimentary Wi-Fi and light refreshments, accommodating up to 10 people. The lounge area is complete with TVs, newspapers and magazines, a kids’ corner, a business centre, photocopier and free Wi-Fi.

Guests of the lounge area enjoy complimentary drinks and light refreshments, while those selecting the nap room option are treated to a full meal.

The hotel is accessible from other airport terminals using the free skytrain service, which takes less than five minutes to travel between terminals. From the airport it takes 30 minutes by car to the centre of Singapore.


65 Airport Boulevard Changi Airport Terminal 3, 01-18, Singapore, 819663, Singapore
Telephone: +65(6)2475636 | Fax: +65(6)2475197 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Business centre
  • Concierge
  • Conference rooms
  • Express check-in / out
  • Free WiFi in lobby
  • Hotel bar
  • Non-smoking rooms
  • PC with internet
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Cable TV
  • Free WiFi in rooms
  • Internet
  • Telephone
  • Television
  • WiFi in rooms


  • Wheelchair accessible

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

Convenience for travellers

Travellers who chose to book this hotel to stay or simply to freshen up before, after or between flights found it extremely convenient and worthwhile. The location in the airport itself is naturally very convenient, with only a few minutes of travel between terminals. It is also very worthwhile for some to have a place to sleep directly after a long flight arriving in the early hours of the morning or late at night.

Clean, functional services

The shower rooms, lounge area and nap rooms are all cleaned to a high standard with excellent maintenance, guaranteeing guests are comfortable with these well-presented, modern services. The shower facilities in particular are popular, with complimentary amenities and towels.

Round-the-clock refreshments

The hotel offers light refreshments at any time of day for guests, who find this a particularly useful feature due to time differences between their origin of travel and Singapore, along with the fact that many flights arrive at odd times when food elsewhere is not available.

Negative Reviews

Nap rooms quite basic

The nap rooms themselves are quite basic, consisting only of the room itself. Guests can only access shower rooms and separate bathrooms by exiting their room, which is not the most convenient for those under the impression they are checking into a room with a private bathroom.

Showers can be busy

The showers are a popular option for many travellers and can therefore be quite busy at unexpected times.

A little overpriced

The nap rooms offer a no-frills room for a nap, prompting guests to view the accommodation as somewhat overpriced – particularly considering the lack of private bathroom.

Rating Overview

Rating trivago Rating Index ® based on 189 reviews across the web
7.5 /10
    8.0 /10
7.5 out of 10 based on 189 reviews