Holiday Inn Express Singapore Serangoon

270 Jalan BesarSingapore209019Singapore
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About Holiday Inn Express Singapore Serangoon

Located in downtown Singapore, this vibrant hotel can be found within a five-minute walk from the City Square Mall, and right in the centre of Little India. Chinatown is less than a five-minute drive.

Modern rooms at Holiday Inn Express Singapore Serangoon offer the convenience of a coffee-maker, flat screen TV and mini-bar. In-room Wi-Fi is free of charge, and earthy tones adds to the tranquil atmosphere.

The 24-hour front desk can arrange airport transfers at an additional fee, there’s a concierge service, and guests can make use of the on-site laundry and dry cleaning facilities.

The on-site Asian restaurant serves authentic cuisine along with a daily buffet breakfast. Relax in the lounge/bar after dinner with a sun downer, or grab a snack at one of the vending machines.

$hotlename is a five-minute walk from Lavender and Farrer Park MRT stations, and for shoppers, there’s venues like Orchard Road and Mustafa Centre close by.

Contact

270 Jalan Besar, Singapore, 209019, Singapore
Telephone: +65(6)4998999 | Fax: +65(6)2963880 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Car park
  • Concierge
  • Free WiFi in lobby
  • Laundry service
  • Lift
  • Non-smoking rooms
  • PC with internet
  • Restaurant
  • Room service
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Cable TV
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Fridge
  • Hairdryer
  • Internet
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Accessibility

  • Accessible parking
  • Wheelchair accessible

Arrival / Departure

  • Check-in: 15:00

Positive Reviews

Easy access to MRT

There are two train stations within an easy walk from the hotel, and travellers who did not have their own vehicles with them had no issues at all. Public transport was considered to be safe and reliable, and will link you to just about anywhere you wish to go.

Priced right

Many visitors felt the economically priced rooms were well within their budgets, and whatever was left over could be spent on something special for themselves as a memento. Guests said they found the amenities in line with the reasonable price tag.

Rooms have plenty of space

Almost all couples said the rooms were spacious enough for them as well as a child, and they were relatively well cleaned and well furnished. If you are just passing through, or spending a few nights, visitors felt they had just about everything they needed.

Negative Reviews

Food not up to scratch

Those who tried the breakfast were not impressed, and felt the dishes were bland and not very well thought out. Guests were not pleased with the taste, the choice of dishes, and the presentation.

Watch out when you ask for extras

If you find your room has no kettle, or if you need to ask for an additional blanket, the front desk staff may not be as obliging as you might expect. Guests were told there are no extras, and they would have to be happy with what is already in the rooms.

Lacking customer service

It seems hospitality is not top of the list of important factors here. Guests found the staff to be a little distant and not eager to please. Nonetheless, many guests just got on with the vacation, and spent as much time as possible exploring the surrounding local attractions.

Rating Overview

Rating trivago Rating Index ® based on 558 reviews across the web
8 /10
  • Holiday Inn Express
    8.8 /10
  • Other Sources
    6.7 /10
8 out of 10 based on 558 reviews